Even calling in to customer service did not work for me. This went on for the last 2 months. Constant phone calls and little to know ability to use my cell phone for calls. Working remotely now due to CV and this was a big issue, causing me to be the closest I’ve been to severing ties with T-Mobile. Finally T-mobile sent me a 4G LTE CellSpot. If you have issues with poor cell coverage in your residential area, and WiFi calling stops working because your e911 address won’t update, this unit is what you want to make sure they send you. I posted this in another thread related to setting this device up once received, where many Spectrum customers were running into issues. perolason wrote: I recommend rebooting all the units. Powering up your cable modem first, then the router and lastly the CellSpot. Each unit fully started before the next one is plugged in. I got my CellSpot yesterday and followed the installation instructions, that does not say anything about unplugging your cable modem
I recommend rebooting all the units. Powering up your cable modem first, then the router and lastly the CellSpot. Each unit fully started before the next one is plugged in. I got my CellSpot yesterday and followed the installation instructions, that does not say anything about unplugging your cable modem and router as a first step. I just plugged in the CellSpot to the router, that is connected to the cable modem, as instructed and it was sitting there with flashing green power and orange internet LEDs, and would not go any further. After 10 hours I shut everything down and rebooted everything starting from the cable modem, then the router+switch and lastly the CellSpot. It came up just fine and after about 20 min I got all green lights. Now I got 4 bars in the whole house (2 floors, 3870 sqf), and outside on our back patio. The unit is placed on the first floor in the center of the house in a small storage room under the stairs where I have the router and modem. I am a current Spectr
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