I agree this sucks and should be remedied. I spent a few weeks trying to figure this out myself and help from my local T-mobile store after purchasing a new phone. They were very helpful and knowledgeable. I highly recommend they as a store. But, this problem was a new one for them. In the end short codes are not available on my "digits" line (secondary line). Claimed as a security thing. The whole point of having access to short codes on my secondary phone is security so I can securely access my accounts. I can't even get payment updates from T-mobile saying my monthly payment went through. I can't get credit card purchase notifications. Just logging into this forum board right here for this post required me to switch phones just so I can read the short code.If my secondary phone ("digits line") is registered to me and linked only to my number, authenticated, verified, in person with ID card in hand, and no other device can be linked to my number without me authenticating or approving
Thanks tmbileuser. Installed google messages & use it instead of the messaging app that pre-installed on my LG phone fixes the problem. This worked for me as well, even though it doesn’t really sound right having to download another messaging app. Many thanks to tmbileuser! Very frustrating situation when text messages don’t get sent and just get stuck “sending.” Also more frustrating with 2FA and OTP (one time passwords) I wasn’t receiving texts either, which basically keeps you from accessing your accounts waiting for a OTP that never comes. I’ll share what worked for me and maybe it’ll work for you too. No guarantees, of course. I have an LGQ7+. I tried this yesterday 12/09/2020. I’ve been using the textra app for text messaging. After being on the phone with T-mobile tech support 3 or 4 times they tried having me clear some caches and restart my phone a couple times. It didn’t work and left tech support with no solution. But when I combined their tips with tmbileuser’s tri
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