I tried to login to www.t-mobile.com from many browsers on many devices and got the "Looks like we got our wires crossed." error.What worked: prepaid.t-mobile.comIn fact, after getting the "Looks like we got our wires crossed." message, I was already logged in when I went to prepaid.t-mobile.com.I have a prepaid account, one that’s been described as legacy and “Prepaid Rebellion” by an “expert” (not disparaging - that’s what the chat window says) in a chat session who said I had to talk to someone in that department.
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