Problem still not solved. I was a happy Sprint customer of over 15 years, got the T-mobile sim card and been unhappy ever since. This needs to get fixed ! People if your thinking about T-mobile DONT DO IT. I will be looking to change providers shortly. I have 3 phones in my family 2 x s20g5’s and I-phone 12 plus. All 3 have issues and do not like the t-mo network. :( cold hard truth, and customer service force me to give this company a “0” on the 10 scale !
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