Replies posted by Pss575
STA2lt - I called customer service. They told me that they are upgrading the next work settings on the two phone lines ( coincidentally the IPhone 12 phones on that line) and that was the issue. They said a tech would reach out. This is a major issue on their side given they immediately credited my account $15 without asking. I’m giving this 2 days and then I’m leaving T-Mobile. How can you not address such a big issues with the flagship IPhone 12 and leave 100s of customer with essentially a brick phone ( no cell data ).
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