Replies posted by Prijor
Rate plan: $109.67> 5G promo $55>Insurance: $18.00>Galaxy Flip 3: $41.67>Autopay Discount: $5Taxes and fees $3.90total of $113.57My Trade in Phone was LGv60 which was valued at $1000 and was promised to see the credit on monthly billing for 24months but they have no clue to find it and I don't have the tracking info for it. So its gone for good. The plan im on is not even eligible for the Trade-in or Samsun Zflip on us. If I was informed I wouldnt have signed up and would have continued with my old plan with a different provider. I cant afford to pay $1000. Im not rich I commute 130 miles everyday to work and cant affford to spend money lavishly on something that is not a necessity.
T mobile employee lied to me to sign up for the service. This is what was offered by Tele Sales expert get a Samsung Z flip on us with a qualified trade in, I traded in a lgv60. Plan is $55 with auto pay it will be only $50 and I added 360 protection for $18. Total should be only 68 plus taxes. But my bill is 116. I contacted numerous times only to be told the plan I'm in is not eligible for the promotion and I have to pay excess $35 monthly to be eligible. And guess what they don't have the promotion anymore. So they stole my lgv60 and now trying to also charge me 1000 for the phone. I'm ready to cancel everything and send their phone back which they don't accept so I'm here with no choice. T mobile makes a mistake and now I'm penalized. Just take your phone and give me peace of mind. To whomever this concern.
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