So returning the phones and walking away is not an option for me. If it were, I would have taken it and kept my mouth shut.
Yes T-Mobile’s coverage sucks. HOWEVER, before you change providers you need to know about any financial responsibility you might have. In my case, we switched to T-Mobile about 4 months ago based on price and the false advertising regarding T-Mobile being a superior provider. We traded in two IPhone (8’s I think) and got new IPhone 12’s. The way the deal works is we pay about $80 a month for the new Iphone12’s and get about $60 credit for our trade-ins.Now the big GOTCHA!!!if I leave T-Mobile now and go to another provider I have to pay T-Mobile $1,666.62 for the new IPhone 12’s and the credit I was receiving for my old trade-ins vanishes. No options to give back these phones or get any credit towards that amount for the two phones I traded in. YES, T-MOBILE SUCKS 100% in all fairness, I must add that I have spoken to some of the most understanding and helpful Customer Service Rep’s and Technicians I have ever encountered. Unfortunately they do not and cannot change corporate policy.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.