Replies posted by frustrated_with_support

2 Replies

G
gregorynyssaFirst activity
asked in Plans and Services

Online account access

This only works if you already have a pin. Where did you get the pin from?

14
P
2 years ago
A
AGReklaw_XX73First activity
asked in Troubleshooting

How Can I Setup My T-Mobile ID for My Home Internet Account...???

The gateway is able to receive text messages but for some reason the t-mobile system is not able to send these messages. Gives the uh oh something went wrong error. My problem is that my email account was previously associated with a t-mobile phone number… like years ago. So it wants me to verify that phone, which I do not have. This is simply absurd. And I cannot set up a new id because it wants me to use the email that I used to buy the home internet. and around and around we go!

54
F
10 months ago
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