Hi PTNETWORK,Thanks for the response!I got the same answer from a support rep today. The level 1 rep I spoke with didn’t really understand the issue (he kept going back to / thinking it’s a wifi connectivity issue...) until I explained it 3 different ways. Finally he said it’s not possible. I asked him to submit a change request, which he said he would; and he said that all support calls are recorded (and inferred all were listened to - highly doubtful) and my query and suggestion would be heard.We’ll see. I’ve never seen a router that didn’t allow the user to change its IP address and/or its DHCP range. While I like the service, this is a HUGE issue that needs to be addressed. It can be a show-stopper for some, and a real pain for most. Let’s hope a firmware update will do it and that they actually do address the issue.
I’m in the same boat and can’t find any info on how to change the served DHCP subnet on the device. Pretty disappointing from an otherwise decent services.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.