Replies posted by tjweller

2 Replies

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BigD85First activity
asked in Troubleshooting

Home wifi gateway positioning

You may find this other thread useful (link below). Bottom line, 2 bars may be plenty, depending on what kind of speeds you are getting on your devices and in the specific areas of your house that are most important. I ended up moving my gateway from where it was getting 3 bars to a spot where it gets only 2, and my overall performance is drastically better. Use speedtest.net on your phone and/or laptop to test your speeds where it matters in your home, and if the speeds are good (and connection is durable) then don’t worry about the 2 bars.   

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2 years ago
T
TimswHelper Level 1
posted in Troubleshooting

Slow 4G connection only, but only sometimes -- SOLVED

Hello, I wanted to reply here to bump this post up and say thanks to the community for helping me fix my issue. I didn’t get into the depth of signal and tower mapping that others did here, but a specific part of the OP’s comments here stood out to me, and I thought might be helpful to others struggling with their connectivity/signal strength issues as well.TL/DR from the OP:“Although it is counterintuitive, because usually higher bars means better connections and faster speeds, but it turns out sometimes not. By simply placing the gateway a few feet from the window, to a place where it gets only 2 bars instead of 3, I was able to connect right away to my fastest speed and remain there for the rest of the day.”More on my specific experience, if you are interested...I have been wrestling with spotty connectivity since I got the service a couple weeks ago, and experiencing similar problems as others are (overwhelmingly) reporting here. Super intermittent speeds, frequent drop-outs, needi

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9 months ago
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