Replies posted by thepcwiz101

7 Replies

M
MrLaheyRookie
asked in Troubleshooting

Arcadyan KVD21 Gateway Update Rollout?

I wish they would hurry up and update the gateway to fix this annoying issue where around 12 hours of it being on it won’t let me use the app anymore until i unplug the power and plug it back in as well as get rid of the stupid useless UI version update they came out with which makes going to 198.162.12.1 useless except to view your signal, up time, serial number, and version numbers (ui and firmware)

12
T
1 year ago
M
MohnihcahFirst activity
posted in Android

360 protection useless

<deleted>man i hate how i can’t delete my own post.

5
F
Pillar
1 year ago
M
MirandaFirst activity
asked in Gateways and devices

Tmobile home internet wont work with chromecast device

I have an android tv box created by Onn which is a walmart company and it will support both 5ghz and 2ghz wifi. It has chromecast built in and works perfectly.

8
L
8 months ago
Xoshil29
Xoshil29First activity
posted in Accounts & Services

My account no longer exist, how do you guys suppose I pay my outstanding bill?

This isn’t the right place to post that information. Use the customer service phone number or DM the tmobile facebook page.

2
T
1 year ago
M
Messi11First activity
asked in Accounts & Services

Can't reactivate suspended line

Just contact customer support via phone or on tmobile’s facebook page via DM about it.

1
T
1 year ago
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notyouraveragepatrickFirst activity
asked in Troubleshooting

Advanced Features 5g Nokida

We appreciate the feedback. While I can’t give a solid the features you’re asking for, I can pass this info to the right folks. The company makes changes based on customer needs and what’s in high demand. If this is something that’ll benefit folks, our business higher-ups can at least look into this.    Thanks for posting. I wish all the features the nokia device has can be added to the arcadyian device in the gateway portal alongside some things that would be useful for gaming such as DMZ mode. If you look at normal routers you will know what i mean.

2
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1 year ago
A
alienxbutterflyFirst activity
posted in Troubleshooting

switched 3 months ago - not so pleased

If your speeds are that slow it’s probably because the tower is congested and needs an upgrade or your signal isn’t good. Restart the device and see if that changes things. You can also get an external antenna to hook up to it but only do it if you know what your doing but make sure to try putting it in the window on the highest floor in the house and make sure it faces your nearest tmobile tower. Oh and given that it is the cylinder gateway (nokia gateway) you should rotate it a little bit each time until the connection improves.

9
iTinkeralot
Pillar
1 year ago
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