the t-mobile rep here in boynton beach stole my phone. He never turned it in and they have no record of me trading in my phone for the 800 credit.
I’m with you. They tried to do it to me with my trade in. the kid in the store never put in that I traded in my s10+ been waiting for 2 ½ mos for CS to fix the issue before I call the cops on the kid and the store.
I Hear you. The kid at the store in Boynton beach FL, stole my phone thinking I would not see that 800 trade in was not put on my bill and it say no trade in. it’s been almost 3 mos and the so called request have been sitting there since Mar 1st. I should have waited for sprint to be gone to go to AT&T.
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