Replies posted by blackrifle

3 Replies

T
TSlowbileRookie
posted in Accounts & Services

Trade In Credit Scam

Not exactly the same thing, but I had some serious issues with comcast not porting numbers when I left them.  I filed a formal complaint with the FCC, I then received a phone call from comcast from someone who spoke perfect English who wanted to get it resolved, the numbers were ported same day if I remember correctly.    AMAZING.File formal complaints with State Attorney Generals.

7
B
1 year ago
O
Oracle99Rookie
posted in Accounts & Services

Cancellation dirty tricks

Things like this just make me want to leave them even more.  I have had a 50 first dates scenario while trying to get 5g replacement phones for my old 3g phones.  NO one was able to help, everyone acted like they had never heard of such a thing even though part of their website was dedicated to upgrading to a free 5g phone.  Looking at Verizon

13
C
2 months ago
Q
QuinN96Rookie
asked in Coverage & Signal

List of 5G phone offers per the network-wide update from 3G in 2022?

I spent an extended period of time on the phone and chats trying to find a rep that could explain how to do this.  Everyone I spoke with acted like the texts about the upgrades were such a mystery. Should have been a very easy process, I have 5 lines, 1 has been upgraded & need 4 more.  I really hate to spend $120 in upgrade fees by going into the store, the website is not helpful at all. 

6
Q
1 year ago
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