@Gooner65 I had a problem once and it solve. I suggest you used your own router to plug in T-Mobile gateway to make it work for everything. T-Mobile fixed the issue without the need for me to get a router. All good here!
I think Darko66 summed it up. $50 per month, same gateway - but if any business clients have issues with streaming services being blocked, hopefully this post will help them know that it’s an easy fix!
I have great news - it turns out that our gateway is on our business account rather than a home account, so there was something on the router that blocked streaming services. They clicked a switch or did something at T-Mobile and everything works now, on our laptops and our three different TV’s. I know we all like to bag on customer service and tech support - but I’m giving a HUGE KUDOS to the T-Mobile folks. They figured it out and called me back to let me know it was fixed - and they stayed with me while I tested everything out. I’m super impressed with their customer support. Very rare these days.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.