Replies posted by Mattcart

2 Replies

M
magenta5655286Rookie
asked in Accounts & Services

Identifying US phone numbers as international numbers

This issue as been addressed in a previous thread but says it's "solved" but it is obviously not solved. This issue continues to exist when switching from one carrier to another. In the prior thread, user "perhydropyrene" offered a solution if T-mobile's tech support will only read it and apply it.Here is that previous thread: 

4
M
1 year ago
J
jorfanakosFirst activity
asked in Accounts & Services

Incoming numbers appear as international numbers

I started having this issue when I transferred from Sprint to At&t (2019). Prior to the transfer, my phone number worked as it should. I believe it was from the way the number was ported from Sprint to At&t. Sprint made us go through their International Customer Service to get the number ported, which both the At&t rep and I, thought that was odd. Ever since then, I have been experiencing the same thing: incoming calls are showing up as international numbers. I've tried all the fixes with the phone numbers in my contract but it doesn't make a difference, because when I try to call a local number, it tells me, "the international number you are calling cannot be completed as dialed." At&t says it's Sprint's fault. Sprint said it is an At&t issue. I just kept getting the run around. I thought switching carriers would fix this, but it hasn't. I tried switching to several different carriers, explaining what happened to my phone number, but it just gets ported as the scre

24
B
9 months ago
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