I am going thru the same exact problem. But IM NOT TAKING IT!! ILL BE DAMNED IF TMOBILE GETS AWAY WITH THIS. ITS FRAUD!! STRAIGHT UP FRAUD. AND I DINT TAKE BEING LIED TO IN ORDER TO UP THEIR NUMBERS IN TRYING TO BE THE BIGGEST PROVIDER. ITS FRAUD KEEP ON THEM DONT LET UP! I've spent 20 hours already fighting back and forth when I have a written email from their customer service rep telling me what all I was getting mg for going to tmobile. Let's see them get out of this!! Their now telling me either I get 200 per line I brought over or I get my early termination and phone paid off. WELL THATS NOT WAS I WAS QUOTED THATS NOT WHAT I AGREED TOO. AND IM NOT STOPPING IF I HAVE TO GET AN ATTORNEY ON THIS THATS WHAT ILL DO. STAY ON THEM! WE ARENT THE ONLY ONES THEYVE DONE THIS SAME EXACT SENERIO TOO. FIGHT FOR WHAT YOU AGREED TO AND PURCHASED. IF WE DONT THEY WILL CONTINUE TO DO THIS TO OTHERS.
Thank you fireguy_6364. I'll check it out.
Did same thing to me. 2 hours no solution!!! DEMAND A CREDIT ON YOUR BILL FOR WASTING YOUR TIME. I got 50 bucks for 1 hour. I should of demanded more. My time is just as important as theirs. They have your number they can return your call when they come up with a bogus answer.
They are all crooks!!! Bit consistent crooks!!
I am having the same problem. It's been a nightmare. I lost a $216 payment first day and now I find out they aren't going to pay my phone off. So now I'm stuck with a $1100 bill with att also. No matter who you go with it's just a racket! Promises but never a delivery of those promises. AGGRAVATED BAD!! And to top it off the chick that signed me up made all these promises won't respond back. But luckily I made her email me all the promises so now I'm going for what I was promised.
Thank you for your help. I appreciate it.
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