I have the Syncup tracker for my 8 yr old granddaughter’s backpack and having the same issue. Today it showed her bus was still around 7 blocks away when her bus had actually already dropped her off around the corner from my house! I’m going to look into getting something else because this one just isn’t reliable and lags too much when updating her location.
DO NOT BUY A SYNC UP!!!!!!!This sync up tracker is nothing but garbage! I got this to track my granddaughter’s bus so I’ll know when to pick her up since it’s never on time. I noticed that by the time she got home the battery was half drained and I was having to charge it everyday. My understanding was the battery should last up to 7 days. So I called Tmobile and at first they said it was past the 14 day warranty but that they would send me a new one anyway. A week went by and no tracker. Checked my email and never got a confirmation and nothing showing on my account so I called again. Turns out they never sent a replacement out and was giving me the same old runaround about the warranty and I would have to pay $20. After going round and round with them they finally said they would replace it BUT FIRST I had to take it to a Tmobile repair store and have a technician check it out and fill out the claim form….WTF?!!!! I don’t have a repair nearby and by this time I was just so pissed I
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