Just an update: Number finally ported successfully. Apparently my assigned T-Mobile number was somehow locked in their system. This the system to never even try to contact my old carrier to port in the number.The lower tiers of support couldn’t do anything, as anytime they would try the computer system would give them an error. It got escalated up the chain to the engineering team. Took a few weeks after I contacted support, but engineering finally fixed the issue so that the computer system could do a proper port, and it only took 1 day to port after that.Thanks to all of you for the help and advice!
Support just called back again saying that engineering is still working on it. 🙄.The weird thing is that the company I’m porting from has even seen a request yet. T-Mobile support says they can see a request but that my current number with them is somehow “stuck” and can’t be changed.
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