That’s not the issue here. There is not much you can do with KVD21 as far as router management. The only thing that most users will able to do is to disable its WiFi function which can reduce some of the KVD21 resources. As for external router configuration, I have tried in both AP and router modes. Both have its own advantage and disadvantages. With AP mode, you losing most of external router management ability, other than better WiFi coverage, you are pretty much depend on KVD21’s routing capabilities and performance. My experiences were slight lower on the speed range and better ping times. With external router configured as router mode, you can utilize all the router function to configure it with your specific network needs. Many users concerned double NAT situation since you can not make KVD21 as a bridge, but if you are not a among user or with some heavy port forwarding requirements, double NAT has little affecting for internet accessing. With my experience with ASUS Zenwifi Pro
@buffaloman74 Good to know that you have the unit replaced with similar situation. Since I only had my service and unit for about 10 days, I will keep eye on it for a little bit. I will keep the forum posted if I encounter any more issues. Besides that, my connection, speed have been consistent between 250 and 350 Mbps down and 20 to 35 Mbps up, ping time around 20 ms. I am about a mile away from the tower, connections with b2 and n41 with good signal strength and s/n ratio.
Yes. All mesh connected devices communicate each other no problems up to the point to KVD21. That is why I am using laptop to directly connect gateway to validate there is no access to internet. Yes. The default gateway setting with directly connecting to KVD21 is on 192.168.12.1. After rebooting, it is working as expected. My point is: the issue is within gateway, where it is an isolated case of bad hardware, or it is some wide spread software or functionality issue that other user had experienced. I am a network engineer myself, but there is no option for me to dive into KVD21 itself to do further monitoring or logging etc.
Yes. I only have my mesh router connected to KVD21 gateway. When KVD21 lost connection, I also verified by connecting a laptop directly to the other Ethernet port, I was able to get the IP address, but no internet access either. Yet, the display on the KVD21 still indicated normal. Restart KVD21 is the only solution to regain the internet access. Since there is no advanced network tools and utilities available to manage the KVD21, I have no way to knowing if there is the random faulty on the LAN ports switch side of issue, or it’s the modem issue, or just routing issue on KVD21 to cause losing connection.
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