Replies posted by handsean

4 Replies

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handseanFirst activity
asked in Other Devices

Why does the latest T-Mobile App (5.1.2.3 Jan 28th) say the app is not yet ready for your account type ?

Hi Lauren,I downloaded and installed the "Feb16th" (5.1.4.1) again . THIS TIME it launches correctly and I can check my account from the app (similar to the original).However, the "notifications" check box in the "app settings" does not work.When this box was checked on the original app, I could swipe down my main screen and see the usage from the last time it was checked (either manually or automatically).Now I must launch the app and check my account manually every time.Also, I am puzzled why the app was not up-revved from 5.1.4.1, because the current 5.1.4.1 is clearly different from the 5.1.4.1 version on the site on Feb 16th.Hopefully a future release will have the notifications working again.Regards,Sean

14
R
3 years ago
H
handseanFirst activity
asked in Other Devices

Why does the latest T-Mobile App (5.1.2.3 Jan 28th) say the app is not yet ready for your account type ?

Hi Lauren,I just updated the Feb 16th release 5.1.4.1 and it still does not work with prepaid accounts like the original did.Regards,Sean

14
R
3 years ago
H
handseanFirst activity
asked in Other Devices

Why does the latest T-Mobile App (5.1.2.3 Jan 28th) say the app is not yet ready for your account type ?

Hi Lauren,I just updated the Feb 16th release 5.1.4.1 and it still does not work with prepaid accounts like the original did.Regards,Sean

14
R
3 years ago
H
handseanFirst activity
asked in Other Devices

Why does the latest T-Mobile App (5.1.2.3 Jan 28th) say the app is not yet ready for your account type ?

Thanks for responding Lauren.However, I don't understand why T-Mobile publish an updated App that does not work on Prepaid accounts.When I updated the App shortly after it was released there were no significant problems mentioned.I looked today (1 week after the release) and there are numerous 1-star reviews for the problem I mentioned.I usually update "all" from the PlayStore, but now I must be careful  not to update T-Mobile.-Sean

14
R
3 years ago
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