Replies posted by bajasurxda
Thanks @tmo_mike_c I feel we have a much better chance at getting this handled through the proper channels (tmobile) rather than a community unlock. Are you able to provide any insight into the "working together on this one" comment? What type of issues are you guys facing from Samsung? Thank you for participating Mike
I agree that Samsung is at fault here.....but this has affected T-Mobile customers and T-Mobile should have some pretty heavy influence and traction to force the hand of Samsung to fix this.Samsung will not listen to their users....they never have. I think the only way for us to get through to them is by communicating our frustrations through T-Mobile.
As of right now, the discussions I have had with the Office of the CEO, are that they are "working with samsung to figure this out."From what I have gathered, Samsung has screwed this up and locked the devices without T-Mobile knowing this happened. That seems like a rather large mistake/oversight on both parties, and I do not think we should stand here and be told "We are working on it."Thousands of us switched to T-Mobile for this very reason, to be able to enjoy an unlocked device and test custom software. Let your voice be heard! The more people to enter this discussion, the more attention it will get.Spread the word
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