Replies posted by barcodeable

31 Replies

magenta7061997First activity

T-mobile lied to me TWICE. T-Mobile, when will you make good on your promise?

I am sorry for your negative experience with T-Mobile. I have crappy coverage in my area also... but i use wifi calling for texting and calling in my house. And my service have improved drastically since 2009. If you are not getting the service you are happy with you should find another carrier that will take care of your needs (as you stated you did). As far as getting a refund, If you have any record that you Asked T-Mobile for a refund within the 14 days of purchase ... contact the Corporate Office informing them of your situation.

1 month ago

compuserFirst activity

asked in Accounts & Services

Free data for life not working - anyone else?

My 3 mobile internet lines with Free Data For Life (FDFL) has been successfully added back by T-Mobile T-Force Team. I‘m so happy I can see it with my own eyes ”FREE DATA FOR LIFE” when I log onto my account via the T-Mobile account website. Hopefully it won’t ever get inadvertently removed again.

1 month ago

compuserFirst activity

asked in Accounts & Services

cubanxFirst activity

asked in Accounts & Services

Limit data usage

After i re-read my own post, I was hoping you wouldn’t get offended by what I wrote. My comments seemed too opinionated, and I didn’t realize you were merely responding to someone’s question, sorry ( I thought you were Trolling on the forum).T-Mobile has alot of room for improvement, I agree. And I also had horrible experiences but they were all rectified by T-Mobile... usually after I spent countless hours on the phone with customer service.You wrote that T-Mobile don’t have Unlimited Data yet... and that’s why you left... so what Plan did you have? Almost all of T-Mobile Plans are unlimited 2G/3G after you use up your alloted data and If you have an unlimited plan you won‘t get throttled until you reach the 50GB if there is congestion on the network in your area.You tottally missed out on the T-Mobile One International Plus Plan.... because that plan was truly unlimited... they discontinued that plan I believe last year. You and your family would of appreciated it. Maybe T-Mobile wi

5 months ago

cubanxFirst activity

asked in Accounts & Services

Limit data usage

I like T-Mobile &#128522 I have 11 lines (5 voice lines and 2 Wifi Hotspot lines and 4 tablet lines) for under $215 dollars a month.I wouldn’t dare bail on my account just because T-Mobile don’t have the best parental controls available on their network.Consumers should ponder all available options before just listening to biased comments on this forum.This is a T-Mobile Forum created for T-Mobile current, past, and future customers to connect and find answers to any questions or problems they may have relating to everything T-Mobile.As you stated you left T-Mobile after 7 weeks for another carrier, but yet you are in a T-Mobile Forum. Im guessing the new carrier you went to does not have a forum of its own. Maybe you can persuade your friends, family members and associates to visit the T-Mobile Forum as well to learn more about what T-Mobile has to offer. You will never be happy in the T-Mobile Forum because you are nolonger connected to T-Mobile. Or maybe you are hanging around unti

5 months ago

hopehouse2010First activity

asked in Accounts & Services

How can I lower my bill?

You may qualify to get a free phone and/or free service and/or discounted service due to your financial situation. I actually have 1 of these phones... i get free data, free text, free calls every month, the network carrier for my free phone is servived by Sprint. But wherever you are, a different carrier may service your area. You will have to search online to see if you qualify in your area. If you currently have or qualify for foodstamps, medicaid, and/or your income is below the poverty line in your area (just to name a few) ... (YOU WILL QUALIFY). This is a governmental phone program... i believe Ronald Reagan started when he was President.Hope your financial situation improves.

2 years ago

magenta3584780First activity

published in Accounts & Services

Assurant robbed me for my money.

I personally believe insurance for a phone is a scam.The money you pay in insurance will pay for a brand new device over time.Im sad this has happened to you. There are some other alternatives for phones.... Apple are selling clearance refurbished iphone se for approximately $249.I know it won’t compare to the phone that was stolen.... but it cost only $249&#128521.Only if the assurant company were able to send you a refurbished iphone for all of the troubles you have had.

469720

2 months ago

emaldo1983First activity

asked in Accounts & Services

FamilyWhere Is ruining my life!!

I agree.If there were no services and devices similar to FamilyWhere... then the post would say “Vehicles are ruining my life” due to her husband following her in a ‘vehicle’.

4 months ago

tams118First activity

asked in Accounts & Services

I have 4 lines on a grandfathered Simple Choice North America 10GB plan. What happens if I remove a line?

4 lines for $120 ($30 per line) vs3 lines for $120 ($40 per line)your family will be losing $30 extra a month once you remove your line, each of the remaining 3 lines will have to pay $10 extra a month just because of you removing your line. I would urge you to just get the new line with your husband, and allow your family to just have an extra line on their account. In a year or two, im sure they will find a use for it, maybe a cousin or uncle may move in and ”need a phone”...I just think its a waste to remove a free line but still be required to pay for a new service elsewhere under a different plan. But, thats just my worthless opinion. I’m nobody special, people never listen to me anyhow.and the cost of you adding your line to your husband’s account will be how much?i personally don’t believe salesman (if their lips are moving their lying) &#128540but it is great you were able to get your plan back after it was changed previously.please keep this forum posted on

3 years ago

tams118First activity

asked in Accounts & Services

I have 4 lines on a grandfathered Simple Choice North America 10GB plan. What happens if I remove a line?

Some of the previous replies to your post by forum members have stated removing the line will not cause a problem, they are absolutely wrong.4 Lines for $120 dollars is indeed a promotional deal that has been ”grandfathered”. i would have to search for the exact plan you are on to give a more accurate synopsis, but im assuming it was either 3 lines get 1 free or 2 lines get 2 free ultimately costing $120 plus taxes and fees. So, if you remove a line, t-mobile will more than likely remove the “free line” and your plan then will be 3 lines for $120 dollars plus taxes and fees.... because you will have removed the “Free Line”.I would suggest to just start a line on your husbands plan or stay on the plan you already have. You can leave your family’s plan... but don’t break up the 4 line combo or the line you move will vanish and cause those 3 remaining lines to cost as much as $65 each (3 x $65) totalling $195 plus taxes and fees.Your family will be really disappointed if their 4 lines fo

3 years ago

usmc_fairyFirst activity

asked in Accounts & Services

Credit check left a hard inquiry

THE BBB sometimes are no help at all in these situations... I have contacted The better Business Bureau many times concerning a variety of different things with other companies and they usually tell me I need to contact the store. If the store already know what has transpired Why am I contacting the store (again)? Only 1 time after contacting the BBB paid off... because I ordered something from a Office Store and they charged my debit card but never delivered the item... several months later they never delivered the item.... the item was a large dresser and the driver wanted me to meet him at a Walmart parking lot because my street was two narrow. Wait a minute is this Craigslist????You may be just out of luck (sorry)... these class action lawsuits are no guarantee you will win. The only true winner are the lawyers.

1 year ago

robertmannFirst activity

published in Accounts & Services

Fraudulent Sale of My SIM card

I had someone hack into my Walmart online account and order several unlocked phones using my credit card that was stored in my account. I noticed that these savvy crooks changed my email address to an address that looks similar to mine... and they had the merchandise shipped to a different address that was listed on my account... the funny thing was, that this person hacked my account, used my credit card and Walmart was actually protecting the identity of the theif...lol. They would not provide any information about the person, or the address and phone number they used. A company should protect the interest of the customers not hide the information of the criminal. Luckily i was able to go into my account and look at my profile and screenshot the address the theif used. Im sure it was one of those mailing portal po boxes.... but at least i felt like i had some information to ease my nerves.I really wouldn't expect T-Mobile to keep you in the loop regarding someone hacking into your ac

198925

1 year ago

sanketraj8First activity

asked in Accounts & Services

Change existing T-Mobile number to a new number

From my experience... to change your number T-Mobile charges $15 dollars. But, I have had some issues in the past where T-Mobile changed my number for FREE when i kept receiving crank calls all day and all night from unknown numbers. and as @syaoran stated... unfortunately you have to be the ORIGINAL ACCOUNT HOLDER in order to make changes, and not just the owner of the phone.

2 months ago

iphonexrFirst activity

asked in Accounts & Services

Netflix

3 years ago

compuserFirst activity

asked in Accounts & Services

Free data for life not working - anyone else?

I still have my FDFL Tablet Plan and it is still operational... i used it today to be sure it worked after I read your post.

1 month ago

cubanxFirst activity

asked in Accounts & Services

Limit data usage

Allowing a user to set data restrictions on the lines under their account... would be a new service (if) T-Mobile decides to go that route. Im 100% sure T-Mobile will charge a monthly service fee for this new service. $1.99 per month, maybe $4.99 per month.... im sure it won’t be free.

5 months ago

collinsd13Speaker

published in Accounts & Services

T-Mobile Essentials vs T-Mobile One

I did the same math and came to the same conclusion as you.What I have come to realize not everyone have the same perception as you and I both have.There are people that will say... “I only want the basic features in my phone plan. I don’t watch movies, so getting Netflix is a waste of my time so I would rather subscribe to the T-Mobile Essential Plan over the T-Mobile ONE Plan.Its a clever gimmick. Instead of a customer making a comparison of T-Mobile vs AT&T vs Verizon.... why not get them to make comparisons of T-Mobile One vs T-Mobile Essentials vs T-Mobile Prepaid. Whichever one you pick, is a win win for T-Mobile lol.but, @collinsd13 another thing that‘s in the fine print of The Essential Plan is.... those Essential Plan subscribers get throttled FIRST durring time of congestion on the T-Mobile’s Network. Then if there is still congestion... the rest of the other Plan members that have gone over their 50GB allowance get throttled... and so on down the chain of importance. I

67675

3 years ago

kinoast1985First activity

published in Accounts & Services

Have grandfathered Simple Choice Promo Plan cosidering switching to ONE

oh wow.... i just now saw this post by chance, while i was seraching for something else.$100 dollars for 1 simple choice line... how long were you under that rock? did you miss all the free lines T-mobile gave out a couple of years ago?????I have the the 2 unlimited simple choice (grandfathered) for $100.... but when they gave out 2 free lines here, and one free line there.... now i have 5 unlimited simple choice lines for $100 dollars. You need to always check to see whatever is going on new with a company, or you will be left behind.I agreewith previous post, you definitely should look into thhe T-Mobile ONE Plan, im not a fan of the prepaid plans.... but that’s your decision to make.based on your plan.... im guessing you were under that rock since 2013well anyway.... you have room to save approximately $30 bucks depending on your new plan.... and if you want that extra Data of hotspot tethering.....without losing any key features. I wish i would of seen this post a month ago.... th

348014

3 years ago

emaldo1983First activity

asked in Accounts & Services

FamilyWhere Is ruining my life!!

Opening up your own cell phone account is the only viable step. I have a similar issue where my wife track me via ipad/iphone and most times she sees inaccurate data from the map. One time she freaked out because she tracked me driving into the ocean.... well thats what her device displayed...lol..... I am in a slightly different situation cause all i have to do is turn the cellular service off on my Ipad and no more tracky-tracky &#128522 .Apparently your husband have trust issues maybe for a variety of reasons and he just want to know whats going on....he wants to keep tabs on his beautiful wife... I do understand his view, and I do understand your view.... The both of you need to come to some sort of mutual understanding concerning the Family Monitoring or it will drain you emotionally and negatively affect your marriage &#128549 and unfortunately T-Mobile do not have a marital/social intervention service that could help customers who may be affected negatively due to their grea

4 months ago

cesaribenitez95Speaker

published in Just for fun

How long have you been a T-Mobile customer?

T-Mobile customer since 2009THENT-Mobile > i had 2 lines (unlimited text / unlimited voice) for $25 ea + taxesVerizon > 1 line 450 minutes voice / unlimited data / unlimited text for approximately $89 taxes included.NOWT-Mobile > 5 voice lines w/ stateside international calling for all voice lines and 5 mobile internet lines for $194 dollars.Sprint > 1 line 450 minutes voice / unlimited text / 1GB Data. (FREE)

594831

2 months ago

lnishikawaFirst activity

asked in Accounts & Services

International rates over WiFi calling

You are correct.... i read the shenanigans of Google from another source years befor that Verge article..... I don't like them either &#128520 . When I talk about private matters I always take the battery out of my phone... becuse I'm always concerned about my privacy being invaded and recorded.

1 year ago

lnishikawaFirst activity

asked in Accounts & Services

International rates over WiFi calling

Im not a Fan of Facebook.... and they are the current owners of Whatsapp... i wouldn't feel comfortable with Facebook having my personal information including who I call and when... im sure that information is being sold or used by someone despite whatever privacy policies they display... ie. Election rigging &#128540

1 year ago

lnishikawaFirst activity

asked in Accounts & Services

International rates over WiFi calling

WHILE YOU ARE IN ANOTHER COUNTRY.20 cents per minute is the rate you will be charged if you are in another country making or receiving calls from or to the United States.WHILE YOU ARE IN THE UNITED STATES, CANADA, and/or MEXICO making calls to the Netherlands you will be charged $3 per minute for ALL CALLS (LandLine & Mobile) unless you add the Stateside International Calling feature to your current plan... then all of your calls would be unlimited and at no charge to you.Note: The Stateside International Calling feature does not come standard with the T-Mobile ONE Plan.... it's included with the T-Mobile ONE Plus international Plan, otherwise you have to pay $15 for this feature.I have the (grandfathered) Stateside International Calling feature... and it saves me so much money every month....

1 year ago

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Replies posted by barcodeable

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