So I also searched the Verizon community forums. Same problems. In the second link, the person found an app that forces the phone to stay in 4G LTE which appears to solve the issue. @magenta7473525 @richabi @tmo_mike_c @tmo_adam_c @tmo_amanda So I guess it comes down to Samsung and whether it is a hardware or software issue. If it is software, they have had more than enough time to resolve it. Hardware, I guess it will be a long drawn-out battle to get a replacement. It would be great if the carriers would fight for their customers with the phone manufacturers. I encourage everyone to make the issue as public as possible and ensure you include Samsung on whatever platforms you use. S20 fe 5g issues - Verizon Community (verizonwireless.com) Solution s20 FE 5g issues - Verizon Community (verizonwireless.com) Samsung s20+ looses internet when going from 4g to... - Verizon Community (verizonwireless.com) S20+5G no internet connection and bad call recepti... - Verizon Community (v
There is a problem with the S20 / 5G , have some dropped calls and txt, not many but enough to be a problem , following up and see what exactly the problem is, think it could be an isolated problem with some phones sent out m talking about the regular S20 not the SE Seems the issue has been around for nearly a year and yet they continue to sell these phones. If this is a Samsung issue, it is sad that carriers continue to sell this garbage and don’t push Samsung to fix it. If it is not a T-Mo issue, it still reflects poorly on them. Samsung Galaxy S20 not receiving or missing calls issue fix coming soon (piunikaweb.com) S20 Ultra not receiving calls - Page 8 - Samsung Community - 1190155 Calls keep Dropping on Galaxy S20 [How to fix it] - The Droid Guy How to fix Galaxy S20 Network Connection Errors - The Droid Guy
I have 2 iPhones and for the last couple of weeks we’ve had nothing but dropped calls no service no internet texts not sending or receiving. Just straight up anything wrong with service that can be wrong. Best bet is to just switch carriers, that is what we are doing. Well, we have had T-Mo for probably close to 15 years and don't plan on changing. T-Mo has always been good to us. We have five lines. My mother's phone is the only one with issues. Hers is also the only one that has a 5G SIM card. My wife and I have Note 20 Ultra 5G phones but are using our old SIM cards without issue. So I would suspect it either has to do with the device itself, or with the 5G network. There is supposedly some 5G service in our area. My phone typically shows 5G. We don't live near a large population center and frankly, could care less about 5G. I just want my mother to have reliable service. If changing the Network Mode does not resolve the issue, I will push to have the phone replaced.
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