Replies posted by magenta1480587

4 Replies

X
x161047First activity
asked in Apple

tmobile reversed iphone 14 pre order charge

Same thing happened to me. I’ve tried several times to talk with a rep but all I get is a standard reply that the phones won’t ship until the 16th and that’s what (according to them) they’ve been saying all along and that it’s apple’s doing, even though they already generated a shipping label for my order and even though I know people with ATT, Verizon, and some who have ordered direct from apple who already have their orders being shipped to them and will get them by the 16th. Hell, even my account page says my order was supposed to be shipped yesterday.  I don’t know, TMobile has been doing nothing but sliding downhill for the past two years or so. I’ve been with them 13+ years but now I think I’m done - they’ve just stopped giving a s—- about their customers. 

2
F
Pillar
1 year ago
A
am321Speaker
asked in Android

issues with my Google pixel 6 Pro preorder?

I would give it a few days. If they charged your order chances are it got boxed and labeled, but who knows at this point. If not, then they f---'d up pretty good. I've never had anything go smooth with an order from T-Mobile but, except for now, it's always come on time, regardless of what the website said.

64
J
2 years ago
A
am321Speaker
asked in Android

issues with my Google pixel 6 Pro preorder?

Mine just got back ordered till November. Up until a few hours ago it said delivery on 10/28 now it got moved. I preordered on 10/19. White pixel 6 pro. I'm having an issue because one representative told me that if it doesn't ship out by the 27th then I should give customer care a call. When I did that my Community member didn't want to help me and switched me to an overseas representative (rude and unprofessional). Then when I call back later in the day today when I had more time. They told me that it supposed to ship out tomorrow and it's waiting be picked up at the moment. I still haven't gotten any tracking number I'm still unable to see my order in any capacity on my own. The second phone call with the community rep they told me that they're having issues with their order system so you may not be able to find you order or the order information may be wrong. I don't know how accurate that is because nobody else I told you that when I called.   Then no I have not went

64
J
2 years ago
A
am321Speaker
asked in Android

issues with my Google pixel 6 Pro preorder?

I just had mine switch from being shipped out before tomorrow to backordered. Called customer care and wasn't given any real reason - they just tried to blame Google for not shipping them any.  Basically it's another tmobile shit show. Between their handling of orders, slow internet, and next to nothing product availability,  I have no idea why I'm still with them. 

64
J
2 years ago
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