If you had your device for under a year and it has "NO" physical damage (damage to accidental or negligence) call 611 and request a warranty exchange.
Everyone is saying the same thing, So you need to ask yourself are you getting the best bang for your buck. I believe no one currently beats TMO value. I'll use my plan.North American Simple Choice Family Promo;4 lines with Unl Talk&Text $150 additional lines $30Unlimited 4gb LTE Smartphone data ****14GB LTE Mobile Hotspot****Tablet W/ 5gb matched + 200mb for life $20(-$10) simple choice discountwearable $15($10)Tablet 6GB data / Data stash $35(-$10) simple choice discount + 50% of AAL(-$12.50)with my plan I've cord cut from cable.$150 + $30 + $10+ $5 + $12.50 = $207.50(plus taxes and fees) and I get a government discount former DOD, now with DOJ. what makes my plan valuable,the 14gb LTE hotspot with binge on it keeps me well within 14GB. the era of free flagship phones are gone. Show me any carrier that has anything remotely better.
@snn555 I honestly cannot remember the last time I was on a contract plan. I forget my 1st plan in 2007, think I had airtime minutes back then, then it was my faves and my favs loyalty I believe ;then the loyalty plan which I believe came out in 08 or 09 I forget anywho I had that plan till I move to simple choice I wasn't a big fan because I gave up my unlimited LTE hotspot (grandfathered) in order for all my lines to increase from 5gb data and no hotspots to what I currently have.I agree there could be a better way to allow existing customers to take advantage of promos like the Bogo without doing an end around.
"Bing on" does work, I use it daily @tmo_chris, I do understand after reading the website sometime ago that binge on "may not" work with smart TV's gaming consoles etc.I use my mobile hotspot with Netflix/you tube and it works flawlessly on my smart TV's and xbox one, the only streaming carrier I have issues with is HULU. even with resolution set to 480p . sometimes is works sometimes it doesn't.Why can't this simply be fixed, if I connect to my laptop and stream via hulu,Netflix, amazon etc it works, no problem,We shouldn't have to look for a workaround just because we use Smart TV's, Chrome cast, Xbox one, etc. granted I could buy a cable connect my phone directly to my TV via micro usb to hdmi to accomplish this. It would make more sense to have it just work as intended for a laptop on the other devices being most people use.
I understand, from what I can tell it seems limited to Hulu on my end, I actually called hulu and had thema set my video quality to 480p that hasn't helped. I normally don' use hulu my wife does. It would be nice if they could get that fixed. I know it's a non issue for TMO 1 int plus customers. What sucks my plan before SC I had unlimited lte hotspot but it was only on my line.
I contacted Tech support and learned something "new" for those of us with "unlimited LTE plans" binge on helps somewhat. Apparently when binge on was explained,and as you stated data consumed via a binge on provider doesn't count towards high-speed data allotment this is helpful for plans with fixed 4g LTE data buckets, however for those of us who have unlimited 4G LTE allotments, "all data" is counted towards the 50gb threshold, which is fine, now that I have two phones and based on the prior information I switched my tablet off a legacy plan SC match 5GB for $20 to 6GB $35 with data stash., I was a little upset at 1st because I cut "the cord" and I switched my tablet plan when there was no need too, I just use my second phones' hotspot full time now. I do have a question? why is 3G no longer usable, when 3G was the standard, you could surf and stream with relative ease, now it preforms like dial up sloooooow. I do get it, TMO is a business an needs to turn a profit and having 3g upg
I had the same is TMO has a disclaimer that binge may or may not work with smart TV's, gaming, consoles, streaming stick's etc. or if the stream fails to be detected. However it's guaranteed to work with laptops, and tablets. I use my xbox one my issue is hulu consumes data while Netflix, and you tube does not.
I have said the very same thing, some have voice their opposition to my suggestion. I replied back stating, how I thought it was funny how they could stand up to me using a keyboard, but not their own children. I'm like you, when I disobeyed my parents I learned real quick there was consequences for my actions. They do make dumb phones, I'm willing to bet after a few times of using a "dumb" phone they will think twice about using their phones during times they are not supposed to. A point of note none of my children started out with I-phones or A-Droids they all started out with a Bar(dumb)phone and had to earn getting a touchscreen or what the latest and greatest was during that time period. .
I took advantage of the Note 8 Bogo. I did have to add a Line. However, I canceled one of my existing voice lines, which allowed me to take advantage of keeping my older Simple Choice plan, Also many who took advantage of the BOGO's canceled the extra line they added once they received their rebate. Yes, it would be easier to simply be able to get a free phone without taking any of the steps I mentioned. The upside, many of us have plans that are worth their weight in gold for being long standing customers.
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