Replies posted by dougranger

3 Replies

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sherrisharpFirst activity
asked in SyncUP and IoT

why is my hotspot so slow

Hi Chris:I am aware of the One Plus availability.  However, if T-Mobile is advertising that a hotspot is included with the 55+ plan, be real about it.  The highest that would register on the speed test is a lot closer to zero than 512 kbps.  I was not able to accomplish anything with 70 kbps.  T-Mobile should not offer it as it might as well NOT be available.  That is shamefully low and worthless.

20
S
15 days ago
S
sherrisharpFirst activity
asked in SyncUP and IoT

why is my hotspot so slow

Hi Chris:I have the Samsung Galaxy Note8 and I have full-strength signal bars sitting in my home.  There is no way I can even think about using it to run my computer or even my iPad.  I have the 55+ plan with standard hotspot.  It won't work with Firefox or Chrome.  In my opinion, the standard hotspot should not even be called a hotspot as it does not function.  I am in Thousand Oak, California and the phone and data work fine.I still have my Straight Talk hotspot and I guess I'll need to keep it.  Occasionally I need it to stay connected while sitting an open house that is vacant with no Internet. I am really disappointed.  I just switched to T-Mobile last week in anticipation of a trip to Rome, Italy in July.

20
S
15 days ago
S
sherrisharpFirst activity
asked in SyncUP and IoT

why is my hotspot so slow

T-Mobile's regular hotspot is only 70kbps and really does NOT qualify to even being labeled a hotspot.  The old dialup was faster on a modem.  I have a hotspot on Straight Talk that measures over 30 Mbps.  That's really embarrassing, T-Mobile.

20
S
15 days ago
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