Hi supadav03,if you don't mind post up the Plan page of your up here, here, you can mark up your name and phone number just like I did above. Thanks much.
It's kinda weird that whole entire department of service don't even know what is that plan when you mention to them.
Finally, someone outthere got the plan like me, lucky you supadav03. try to keep it. I don't know why I am try to explained to customer service and explains to them and it seem they can't understand and even said that I am fake and try to bargain a deal with them. I even send in the old plan and plan that I have to customer relatation. Not even one email or letter to explains it to me what happens and why. Even if the plan change, as a customer we have the right to obtain the document or contract or email notification right.? and now whole customer rep try to switch us to T-Mobile one TE to T mobile one TI with Netflix deal as a hook. just hope this case getting more and more people involve like 24hr fitness broke their promised on 50$ per year, or Wells Fargo open account with out customer consent or AT&T charge customer fee for no reason.
Thank you so much smplynprdctble, that's quite good information you provide. i am lucky to grab one of those deal, its was last couple hours i am not sure but the Rep told me that its one of those deal you never see again. i have three line, rep told me if i get two more line then i could get that offer with condition that i cant cancel. Another condition that those two line used at least 3 months then i see the change in the Bill. Which T-mobile honor the deal. i updated from not good to excellent, could not ask more than that. i did try to call in and try to explain but no one believed. More than that, after 11 years and have not divorce with T-mobile yet like "love and hate" right? lol what is wrong with me right after all months mismatch bill. i was able to collect the contract plan of the history and present and try to explain the situation again. will see how it solve out.Thanks again Smplyunprdctble for your time and very appreciated
Thanks Mike for the effort into this, here is one page of billing. i black out my name and phone number due to privacy. hope it help or correct if i am might be wrong.
Thank you much smplyunprdctble for your 5mins. The title is " T-mobile one TE versus T-mobile one TI". The link you send me is a bit missing the point. you did not read my POST clearly and already make assumption. but i am thank you and appreciated for your time to help me with it.
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