Replies posted by ajsib

1 Reply

F
faceiseeFirst activity
asked in SyncUP and IoT

No home internet when using 4G LTE Cellspot which connects to the wifi modem

I have the same problem, and I get the same answers from T-Mobile. It seems the choice is to either get better phone coverage but no wifi, or wifi but poor phone coverage. Have spent hours with T-Mobile trying to resolve this without success.  Our old T-Mobile Cell Spot/Router worked perfectly, but we had to return it when we switched from myself as the account holder to my husband. T-Mobile could not handle just switching the device from one account to the other (same address, same people, same phone numbers, just a different main account holder).  T-Mobile no longer carries the combined Cell Spot/Router and instead offers just the Personal Cell Spot, which only enhances the cell phone signal. We had to get a separate router from our internet provider and that does not talk to the Personal Cell Spot. Very frustrating. Our router has multiple connection ports but only one Ethernet port. If we hook the Ethernet wire from our modem to the router, we get wifi, but that requires us to use

10
J
3 years ago
25,355
Topics
102,602
Replies
1,291,222
Members

New badge winners

Show all badges
Terms & Conditions