Replies posted by magenta00000
Thanks for getting back to me. I've reached out on twitter... waiting for response at this time. Here are the other two instances where Incapsula seems to have erroneously filtered legitimate T-Mobile users: https://support.t-mobile.com/thread/143631andhttps://support.t-mobile.com/thread/138488 (Should be familiar to you since you followed up in this thread)Hobbit seems to be on to something as a google search is filled with users' of other website's being erroneously blacklisted. Maybe T-Mob. should consider a different service.
Thanks for following up.Two other individuals have had the same issue in the spring of this year and can be found by searching this community. I tried reaching out to them, but I haven't heard if they were able to get it resolved. It's definitely a block of my home IP address. Any device that connect to my Home network (even ones which never connected to the public hotspot) are seeing the same message. If I disconnect from my Home WiFi Network, and use my Cell service connection on my phone I have no issues visiting T-Mobile.com. I've been trying to get in contact with "T-Mobile.com's" site administrators as I'm fairly certain they are the only ones capable of getting this worked out. But there contact information is not public facing nor can any of the T-Mobile phone support reps transfer me to someone from that department. My assumption is, because I visited "T-Mobile.com" from the Hotspot and then almost immediately from my Home WiFi Network the automated system thought I was inte