Replies posted by dancho

2 Replies

D
danchoFirst activity
asked in Gateways and devices

Why do my SharePoint links and files not open? (on T-Mobile 5G Home Internet)

When I use VPN, the problem doesn’t come up.The issue may be T-Mobile’s bandwidth with Microsoft’s SharePoint servers. So, the issue is probably between those two entities, and they should look into it. IN my calls to T-Mobile, they insisted the issue isn’t on their side.Next step - calling to cancel my service with T-Mobile due to the bad connectivity and the decline to take responsibility.

9
J
11 months ago
D
danchoFirst activity
asked in Gateways and devices

Why do my SharePoint links and files not open? (on T-Mobile 5G Home Internet)

Couple more observations:I get an issue with another Microsoft account (at another client enterprise) on another browser (Chrome) - when I try company.sharepoint.com, 2 of every 3 tries give me “This site can’t be reached”. So, it’s probably an issue between T-Mobile and Microsoft.Spoke with T-Mobile’s website chat. They said they are not aware of any issue. They said they’d check with Microsoft.

9
J
11 months ago
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