Having the same issue, well over a year later and no resolution? I'm on the phone with T-mobile support and they simply claim that there is no issues with the website. How does this thread exist with so many people having the same issue and T-mobile still hasn't acknowledged the issue?
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.