Replies posted by magenta9970773
I am thinking a class action lawsuit might be in the horizon. I spoke to Apple yesterday and they told me this was a limitation by T-Mobile for not letting business account customers participate in the IUP program. I agree with you we should have never been able to join to start with and if we were able to, a notice that we were no longer eligible would have been nice.
Has anyone been able to successfully pre-order a new iPhone through the Apple iPhone Upgrade Program?I sent hours on the phone yesterday with both T-Mobile and Apple. They said it is because I am on a business account with T-Mobile. The IUP (Apple iPhone Upgrade Program) apparently doesn't support business accounts.I have been doing the iPhone Upgrade Program through Apple for the past 3 years. Last year I had my T-Mobile business account and I was able to upgrade my phone just fine. I tried doing the pre-approval through the App Store App on my phone before pre-orders started and I kept getting an error when trying to enter my phone number and last 4 digits of my SS number. Then when pre-orders started it told me I could pre-order but my plan type wasn't supported. I am frustrated beyond belief that I was allowed to participate in Apple's iPhone Upgrade program last year when upgrading to iPhone XS Max when I was on a business account with T-Mobile then.Also so sort of notice from App
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