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The northern part of Lake Almanor has 5G. The south eastern section of the lake only has 4G LTE. Any time line to upgrade the rest of the area? My neighbors that are two blocks north of us have great 5G service. The towns of Chester, CA and Westwood have 5G. Please consider upgrading rest of Lake Almanor and Canyon Dam to 5G. Also, there are a lot of potential customers for 5G internet. We only have Frontier DSL.
I have been trying to log into Zelle to make a transaction and as a secondary security I receive a code to log in for 2 factor authentication. I have not received any codes. I have ensured all short codes are unblocked I called Zelle to make sure they were sending. I rebooted my phone and also tried the airplane mode trick. I’ve deleted and reinstalled the app. I called customer support at TMO and they said they see the messages in a buffer and don’t know why they’re not being received and said it must be Zelle. Zelle says the messages are going out and it must be T-Mobile. Anyone have pointers?
Wondering if anyone else is newly having this issue. I found this thread that started two years ago but still had replies within the last four months and there doesn’t appear to be a solution. I spent nearly an hour on the phone with tech support earlier and though we tried a ton of resets on my phone, as well as her manually changing what tower my phone is connecting to, I still cannot receive text messages from most accounts, including T-Mobile verification codes. Tech support had to text the other phone on our account so I could verify it was me. Many things require two-factor authentication these days, so I can’t just go forward not receiving texts. Tech support said they would monitor my account for 48 hours, but wouldn’t be able to tell if I was being sent messages that ultimately weren’t getting delivered, so I’m not sure what the monitoring is going to do. I’m searching for any type of solution at this point. I feel like someone ought to be able to hit the master reset on my ph
Why am I unable to call my own husband?! I am getting so upset with T-Mobile and no one actually does ANYTHING when you call. I will call my husband and he can't hear me and I can't hear him. He will call me back and we can hear fine. Also, we try to call each other and as soon as the person answers the call disconnects. I can't tell you how many times this has happened. It's pretty bad that we pay all this money for this service and are stuck because of our phone payments and still have to pay for a burner phone to get reliable service!!
Just as many others have requested, please add advanced settings to the web interface of the Arcadyan KVD21, at least as much as the former (trash can) gateway. The current, nearly unusable, GUI is not sufficient and since this device is required in order to have Tmobile Home Internet, you are loosing customers that need to disable wifi, configure the device with advanced settings, change DHCP settings, or even restart your router from 192.168.12.1 (the customer’s only option). I truly hope that someone with the ability to make a change at Tmobile will read this because Tmobile Home Internet could very well be revolutionary, especially in areas that have no other internet provider but satellite (especially with the back-order of Starlink).
So new customers can get (4) new samsung phones INCLUDED for $160/month...Meanwhile, I have been with TMobile almost 10 years... the best I can get is a $250 credit towards a phone? So my bill will go up almost 30/month per line to get 4 new phones... Sounds like it's time to switch carriers, unless there's something I don't know about.... What if a friend wants to open a new account, can they port/break their current number off of my account (tmobile->tmobile)?
Mint Mobile has unlimited plan for $30. Right now they have a deal where its $15. I have asked several time for a loyalty discount but T-Mobile doesn’t seem to offer this program. Have any of you made the switch, is Mint Mobile a viable option? Thanks!
I recently got T-Mobile’s 5G Home Internet. So far, I am pretty happy with the service. The only complaint I have is that the wi-fi signal does not reach to all the corners of my house. Can I add an external mesh router and nodes in the various room? If so, what kind and how do I set it up? As far as usage goes, I basically have like 30 smart light bulbs, 4 iPads, iPhones, and stream TV one or two TVs at a time. I also work from home so I use a lot of WebEx/Teams with video calls. Does T-Mo sell additional nodes that simply extend the signal?
Hello, I signed up for T-mobile home internet almost 1 month ago. In the beginning service was well above expectations.. The download speed was around 250Mbps and the upload around 30Mbps. However, after about two weeks. Now it’s borderline unusable at times. I’ve attached a couple screenshots hoping to figure out what the cause might be? Pay special attention to the one speed test with very high jitter and ping… Any advice would be helpful..
Really? Mint is trying to work with you to get linking with them accomplished. Are you unable to do so because your security and infrastructure is unable to support on your end? If so, how can you expect consumers to trust you with their money and leverage your banking product? I will NOT use your banking product until such time that you have successfully implemented securely interfacing with Mint. Please make this a priority on your “Future Enhancements” list(s).
I have been a customer of Tmobile for the last 16 years and have filed 3 claims 2 damaged phones and 1 stolen. I have paid $4,608.00 in total for insurance on my devices. $42,240.00 for phone service. I am beyond upset and no is not even the amount I am erroneously being charged by assurant through T-mobile. But is the scam that assurant is able to get away with! This is my story, I accidentally damaged my phone in September and filed a claim with assurant for this phone to be replaced, my claim was approved next day and I received my replacement. I sent the damaged phone back to assurant on September 14th and received a notification it was received September 17th in their York PA warehouse. I received a letter in November stating phone was not received, so I called assurant and their Rep stated that they had actually received the phone but the package had not been scanned in. Then I get a charge on my T-Mobile account in December stating assurant never received their damaged device. I
I'm having issues with some Microsoft Office services, e.g., SharePoint and Teams files. Started around 2022-06-15.This is on my T-Mobile 5G Home Internet- Issue: Most of the times I try to open a SharePoint link (Excel, PowerPoint) in a browser (on my laptop, on my home network), it can't find the page. Sometimes after 3 refreshes (F5 button), I get the file, and sometimes not.- Issue: Sometimes when I try to open a MS Office file in a native app (Excel, PowerPoint), it tells me the login isn't working.- Issue: Often when I try to open the Files tab inside a team channel in the MS Teams app, it tells me it can’t connect.- Works well: On another network (same laptop, same apps, same account, but via the phone's hotspot or via a public WiFi).- Works well: On another device (same T-Mobile 5G home internet, but on my phone).- Works well: On another account (same laptop, same T-Mobile 5G home internet, but my personal Microsoft Office account).... This is surprisingly specific to my work l
Seems like T-Mobile customer service is getting worst day by day.Very hard to explain and get what is needed, sometimes I had to give up and hang up without even getting solution or answer.Their website and application is second worst thing about T-Mobile. I spent 1 hour trying to do upgrade for 3 phones but could not do it. HATED the experience on app and website. The only good thing is the centers they have, people over there seem to handle the problems, but then you have to pay for almost every service. T-Mobile is good, only if you buy you devices outside, dont upgrade via them. Never call customer service, and just use their service to auto pay, so you dont have to deal with anything from their side.
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