I have heard and you have confirmed in response to other users that T-Mobile’s Terms Of Service Agreement will be imposing a fine of thousands of dollars per incident, if the user texts or shares content YOU don’t agree with. That is not acceptable. But you said it was not against a normal user just businesses and mass texts. Although that is not clear in your TOS and still means we are also under the same rule IF you decide to implement it. Seeing everything going on with the news media, social media falsely pushing lies and even socially engineered attacks and compliance, I am sorry I don’t trust that T Mobile will do the right thing. Don’t get me started on the lies surrounding covid, and other politicized events. My question is this are you going to modify the wording so the average person feels safe or is half of your users going to drop you once they realize the power you have taken for yourselves? Another question I am not sure if this is speculation or not, but they said y
i have a phone i got through tmobile i have had this phone for over 3 years now zflip 3 i started off with metro pc got apple 14 pro max switched over to tmobile and upgrade to z flip 3 i currently dont have the phone activated its been off for some years now and trying to activate through different company can you please help to unlock phone
I am here in Brazil temporarily using a local SIM card which worked wonderfully. When trying to return to my T-Mobile SIM card to make an international call, it asked me to enter my T-Mobile SIM PIN which I don’t know what it is. After a single try guessing my SIM PIN, I was locked out. Now I am trying to get online support to unlock my T-Mobile SIM card since I don’t have a way to call internationally to the US. There does not seem to be a chat or email option to get assistance from T-Mobile, at least I was not able to find one online when logging into my T-Mobile account. How can I get help from the T-Mobile customer support (chat or email) to unlock my phone?
I need this line removed from my account
Does the Magenta 55 plus qualify for t mobil mlb at no charge?
Here comes the vent. about a month ago I canceled my T-Mobile account which had me and my ex-girlfriend on it I wanted to switch to Mint mobile my girlfriend stayed with T-Mobile but they made her get a new account since I was the account holder. I was told that once I pay off my phone and my ex girlfriend gets her new account then my phone would be unlocked and I would be able to take it to Mint mobile. I found out after I had already canceled my account and paid off the phone that the phone would not unlock. since I don't have an account anymore it is very hard to get verified with anyone from T-Mobile I've had to be in a T-Mobile store while talking to a T-Mobile representative on the phone so that the person in the T-Mobile store could verify that I was me and so that the person on the phone could submit a unlock request which I have done three different times!!!! this issue has been escalated three different times also. the device is a Samsung Galaxy s22 Ultra and the reason code
How do I get free Netflix?
2 years ago I bought my Motorola phone at a T-Mobile store. Couple of months later I switched to prepaid and repaid the phone in full. T-Mobile has not unlocked the device since then even after calling customer service twice. What to do? Can't find any place to put a complaint.
Reading on T-Mobile site indicates that our i-phones / mobile phones will work internationally. No set up, no additional fees. Is this true? If not, what is needed to use a phone internationally (one country in Europe) for a week. Thanks in advance.
I am meeting my son in Rome. He is traveling abroad and his phone is acting up. He is on my plan and due for an upgrade. I want to take him a new phone. Will he be able to activate it when I meet him in Rome? I do not want to activate it before I leave the US as I can’t have his current phone shut off. Or should he swap Sim cards and use his old one in the new phone? Will that be easier and do-able?Thank you!
heya! i want to switch from att to tmobile because i recently moved to korea and saw how tmobile has many benefits for frequent travelers and how it provides unlimited data in korea. im thinking about buying the GO5G plan. can someone help me switch? if so, thatll be great! FYI, i want to keep my US number and my phone (iphone 12) and i want to use an esim if that is available. finally, i need to pay off my phone ($200 - 300 ish). if anyone can help me with this, ill be greatful, thanks again!
good evening, I'm from Greece, I bought a mobile iphone 8splus from ebay , and I looked it up, it's on a black list
This iPhone 14 is a lemon. It drops calls, won’t send messages, won’t close out or drop down when touched, doesn’t always recognize my face, constantly says SOS, We have fiber optic internet. I reboot constantly and that doesn’t help. I put it on wi fi calling- doesn’t help, taken off WiFi calling doesn’t help, use sms- doesn’t help. I want my old phone back. This has been nothing but trouble since day one. Any suggestions?
We have 4 devices on our family plan. My partner needs a plan that allows them to call Switzerland whenever they want without extra charges. Their device is the only device that needs this feature. What is the best ADD-on to our plan?
I have a galaxy s21+ that will keep showing a message that i have no sim card activated. It will happen at random times and my phone will have no service unless i am in wi-fi range. it will then just as randomly start working again. I have dual sim, can i download and esim and use that to see if that fixes the problem? Or would that require something more?
When I go to the unlock page for my samsung s21 it says not eligible to be unlocked code 14. Phone is paid for,.
Prepaid virtual card when you switch I don't have voice set up or my number set up just the Internet and it's saying I received my card which I didn't anyone else? How am I supposed to access it?
привет. Я хочу выйти из группы и создать свою группу. Как мне это сделать?
They say I need to set up “T-mobile ID”, then when I try to they say I already have one, but I have no idea what it is, where to find it, or what it’s for. How is it different from login with email or phone nbr and password? Is it something i can look up somewhere on my account? Why would I need it or want it? Modify tags
Hello all, I bought an old Motorola moto g (6) play from a Goodwill in Omaha Nebraska called Goodbytes. It was brand new and it had a Virgin Mobile box. (So sprint basically) I want to Unlock it but it fails as servers are down and I want to add it to my collection, and try to use it. I have cricket. Do I have to get a T-Mobile sim. Would that work?
This had been a crazy week. I reached out to T-Mobile on 2/6/24 to discuss why my bill was still rising after I removed a line and also removed a device protection from one of my lines. upon reviewing my bill, I noticed that they had taxes and fees for two addresses. Now this wouldn’t be an issue if I hadn’t updated my address upon moving to my new home, but I did. I learned that T-Mobile has been charging me an extra 33.34 every month for the past 4 years and 7 months which kind of totals up to 18 hundred and change. After speaking to them and disputing the charges they called me today on 2/9/24 and said that it was nothing they could do because some of the lines were still registered at my old address. Now the main issue is that the lines associated with my old address are all minors. However, I’m the account holder and every device has been shipped to my current home how is this possible? To tell me after 7 years of being a customer that there is nothing that can be done is absurd.
Hi, I recently transferred my number to other carrier.But T-Mobile prepaid service charged monthly payment through Auto-pay service.I thought it would be automatically stopped but it charged.I requested a refund to the representatives at the call center and they confirmed that I did not use any data so that I could receive it within 10 business days. So I just waited. But I have checked other representatives and they insisted that I used the lines data and even the line was alive. It is impossible because I have records of using data from other carrier.What was going on there? The incompletion of port-out process is the mistake of T-Mobile technical team but do I have to pay for the monthly payment which I did not use at all?I want to receive my money back as soon as possible.I sent the mail to the customer relations team with the evidence of my usage of data on other carrier, so please solve this problem and send my money back as soon as possible.
Where can I download a copy of bill or receive a paper copy?
Why am I being charged for a “free” tablet that was part of a promotion, for me to switch to TMobile? Also, why is my receipt from Verizon, that I paid my phone off, denied for the $600 rebate? False promise much?
I recently switched from Verizon to T mobile. It has been a horrible experience!I was promised switch the three lines and phones from Verizon and get three new phones from T mobile.I was told I would get $1000 per phone turned in and get three new iPhone 15s, and would receive 200 per line to switch.After about 9 phone calls of over a hour a piece, and some being three hours long, I have not gotten the trade in right for my old phones, and not got my $200 credit per line. This is so ridiculous!!!!!!!!!!!!!!!There has to be someone at T mobile that can fix problems like this instead of every agent I talk to says it just doesn't work that way, (Tosha).If the promotion code is messed up then there has to be someone that can over ride the stupid program or policy. I want the three phones trade in money applied to my account, because you have received the phones, and I want my three $200 line credits put towards my account as well.It is to easy!!! Do what was promised!!!Go back and listen t
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