Even though I am the primary account holder, it's asking me to contact the "Primary account holder to upgrade"? I'm just trying to get my new phone online. Can anybody help?
I have two T-Mobile IDs (not T-Mobile Support Community account). One ID is linked with an active phone number and the other ID is unlinked. I would like to delete the ID that is unlinked - basically, I want to deregister the attached email address, so I can reuse it. How is this done? Thanks.
I am trying to buy a new iPhoneSE on the Apple website. When I get to to the part of their form that asks me for my "wireless number" and last 4 of my social so they can contact T-Mobile, it doesn't accept my information. It says that the cell number and last 4 I entered do not match what T-Mobile has on file -- but I only have 1 phone line, and I am the only person on this account. I don't understand what other information T-Mobile could have on file? Please help!
No longer have option for motion photo Note 10+ since most recent update. Any help will be appreciated.
This has been an ongoing issue for me but I have not been receiving text messages from my banks and other personal accounts. These text messages are suppose to be a pin or verification codes.
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