Topics started by sanj
I have pre-paid plan with 100 talk minutes for my iPhone 5 SE that does not allow me to make any phone calls while I can use it for text and data.I keep getting the message “your T-Mobile prepaid balance is too low to complete this call, you must renew your plan or refill your account to complete this call”. I have auto-pay setup and account was paid on time.How do I check how many minutes of talk time I have remaining #BAL# does tell me checked on pre-paid my-tmobile and there is no record shown when filter for talk I checked with the local t-mobile store and they replaced the sim card .. did not help. Is there any suggestion on what could be wrong?
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