Topics started by 93ranger
Anyone having any trouble with the Ooma telo going offline and back online constantly throughout the day? Mine will show the blue ready/online symbol on the device but if i check the dashboard status for the telo device it will sometimes come back “offline” quite a few times a day. When it is in this mode you can’t call out or receive calls. You get a dialtone but calls don’t go out, get a fast busy after a little delay. Ooma is telling me after multiple calls and troubleshooting that it is the internet and amount of “jitter”. I’ve done speed tests and sometimes jitter is very low and the next time high. Ooma says it should be <5. Mine sometimes in the 20’s and 30’s, and at times it’s under 5.Thanks!
I just installed the 5g home internet gateway and have it all setup and working. Since it does have battery power when not on a/c I tried it unplugged to test it on battery. Does anyone know if it should work the same as on a/c power? Mine doesn’t. I have all the indicators on the top of the unit (connection, battery power etc) but I have no wifi or ethernet connections available in “network and internet settings” on my Windows 10 laptops. Thanks!
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