So I had a payment arrangement set up I called the day before the payment was to be made because I wanted to pay it early I'm using a different card... The person went ahead and went into the system and did something where it was going to be customer will pee on their own recognizance recognizance or whatever so I just had to call in a log into my app and make it a pain on my own because I didn't know what time they were going to take the payment out of my account that was the reason for me paying it early. So payments made everything is good the next morning my service is shut off how's that possible I mean seriously I was on the phone with a rep they didn't have a g d clue what was going on they didn't respect the fact that I was needing my phone turned on so I could get ahold of a family member because at that time I was stranded and needing a ride. 24 years or so with Sprint and now T-Mobile maybe one time 23 years ago I had service disconnected one time and that was because I didn
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