Topics started by mcole96

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M
mcole96First activity
asked in Accounts & Services

BOGO device

I was told with the airpod promotion that my account would be billed 10.84 per month, but that I would automatically receive a rebate card in the mail (typically 15-30 days later) and that I could use to then call TMobile and pay them off or use it for whatever else I wanted.  I never received or heard anything from TMobile about the rebate care so I called to check on the status.  I am then asked if I made a submission.  Of course I didn’t because the saleman didn’t not only not mention it, he specifically said it would automatically come.  So, I realize I must take action to get my rebate and now I only have 3 days left to do so (must be done within 30 days).  It is asking for the IMEI of the device purchased in order to get the promotion.  Well, I purchased 2 phones on that same day.  I’m not sure which device they linked the airpods to, so how do I know which IMEI to submit with my request?  I have searched my TMobile account online and back through the documents I signed regarding

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