The mere existence of this forum type site is all the evidence you need that they provide poor service and do not care!
T-Mobile is only good if youre like a crack head that doesnt rely on your phone to sell drugs. If you have a real job or a family member or kid or somthing its just not going to be reliable enough. It has to do with just how messed up and confused everyone at tmobile is. they just cant provide reliable enough service to even compete with metro. who knows why they bought em
T-Mobile is one of the saddest companies to ever attempt to do business. Every single month I get a notification letting me know that I have been charged and my money is gone and yet my service stops working about a half hour after I get the text. I then have to call your horrible customer service line and the person laughs at me like a moron and says this will never happen again because they fixed it but in reality they haven't done anything. Obviously you guys are aware that your company is a mess and cannot handle billing PRE paid customers and yet you continue to make it hard to reach customer service and spam me with ways to pay my bill which I already paid automatically. I can not imagine a worse more embarrassing company.
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