Topics started by dlemke123456

2 Discussions

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dlemke123456Rookie
posted in Android

Poor customer Service

I have spent almost 5 hours trying to get help with my Samsung A32.  The phone cuts people off.  I got the phone in November 2021 and this is May 2022.  Because I didn’t get the warranty they won’t help me.  Very poor customer service.  I’ve been a customer since 2002….yes….20 years with 6 lines.  Wow!  I even said I was going to switch carriers and the guy transferred me to customer service to do that.  Very sad that they don’t care.  

2
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1 year ago
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dlemke123456Rookie
asked in Accounts & Services

Anyone dissatisfied with T-mobile?

I have spent almost 5 hours trying to get help with my Samsung A32.  The phone cuts people off.  I got the phone in November 2021 and this is May 2022.  Because I didn’t get the warranty they won’t help me.  Very poor customer service.  I’ve been a customer since 2002….yes….20 years with 6 lines.  Wow!  I even said I was going to switch carriers and the guy transferred me to customer service to do that.  Very sad that they don’t care.  

4
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1 year ago
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