I see this has been an issue. Has anyone ever gotten it resolved?
How do I respond to a message that appears on the Internet gateway screen that is looking for a response?
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.