Topics started by Happydays

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HappydaysFirst activity
asked in Accounts & Services

Trade In device listed incorrect

I want to trade in my device via online so I don’t have to pay the service fee but the device shown on my account is incorrect. The IMEI is correct but the name of the device does not match. How do I fix this? I’ve tried the ‘trade in a different device’ route but the specific name does not come up when searching for my current device name. 

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