Topics started by Momof2boys

3 Discussions

M
Momof2boysLearner
asked in Coverage & Signal

same issues with call log not updating for over a month now

4 times in the last month I've had to contact tech because they can't seem to solve the issue with one of my lines, continuing issues with the call log on one line not updating. 4 times!!!! I'm beyond sick of this!!! Time to say good bye to TMobile

0
M
9 months ago
M
Momof2boysLearner
asked in Coverage & Signal

call log issue

My billing cycle started on the 7th. All usage details are up to date and showing on all of my phone lines except for the call log on 1 line. I know calls have been made to that phone, because I've made calls to it. The calls show up on my call log but the one line is still showing 0 calls. Any idea why this could be happening?

0
M
10 months ago
M
Momof2boysLearner
asked in Accounts & Services

usage detail issues again

Is anyone else having issues with seeing the usage details for the current cycle that started on the 7th?? It just shows me usage details for the last cycle that is processing. This issue with the usage details ALWAYS being messed up is about to drive me to a new cell carrier 🤬 Of course customer support said it's maintenance that could take up to 3 days!!!! Absolutely unacceptable!

11
H
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1 year ago
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