Topics started by gregma

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G
gregmaLearner
asked in Troubleshooting

Anyone know the secret to get a sagemcom router?

I’ve been struggling for over a year with problem on the trashcan.  Everytime I try to upgrade to a new type modem the answer always is “we only replace what you already have”.  I tried to upgrade to the new arcadyan, and nope, will only give you a new trashcan (even though no luck on my third trashcan...)  Now that they have the new sagemcom which even tmobile support says should fix my issues, I can’t get them to give me one!   Anyone have any secrets or know the secret handshake or password to actually get them to upgrade me from the old trashcan to the new sagemcom?

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