Topics started by tmo_mike_c

29 Discussions

tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Accounts & Services

Official T-Mobile Connect Prepaid Discussion

To take advantage of this offer, please check out our Sign up for T-Mobile Connect Prepaid service page. Still have a question? Need clarification or want to give feedback? Drop us a message and we'll help you. For specific account help, please Contact Care.

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1 year ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Accounts & Services

MLB.TV Help GuideBlog

MLB.TV is back for 2021 and we wanna make sure folks can use it. We’ve created a help guide for those needing help with redeeming the offer.Possible ErrorsPlease enter valid (phone number, email, etc.)Double check the entry to make sure it’s the one you set up originally. Check for spelling and other missing info.Code previously redeemedIt’s likely you’ve already redeemed the offer.  Head to the MLB.TV sign-in page.  If you’re still unable to redeem the offer, Contact Us and our Tech Care team can escalate this issue.Safari cannot open the page because the address is invalidiOS devices need to download the MLB.TV app on their device through the App Store while redeeming the offer.Other IssuesFollow these steps to resolve other issues with MLB.TVUninstall/Reinstall the MLB.TV app. Make sure you have a connection to the internet via data connection or Wi-Fi Follow the Internet and data issues for more help. Use the options on our Contact Us page for further help Comment below with questi

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1 year ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

FEWER SCAM CALLS. PERIODBlog

Scam calls exploded in 2019 making it the #1 complaint to the FCC. T-Mobile is taking action with Scam Shield the free option giving you fewer spam calls. What is Scam Shield Imagine a world where robo and scam calls were stopped in their tracks before reaching your phone. That’s where Scam Shield comes in. Scam Shield is the most aggressive way we’re protecting our customer’s from robocalls, and best part is it’s free. Now that Sprint is part of T-Mobile, we’re continuing to improve our service and overall customer experience. We know how annoying these calls are so building a solid scam blocking system at the core of our network is the key behind Scam Shield. Taking back your number is easier than ever now! Check out some of the notable features below to see the benefits of this awesome new feature. Notable features    FREE Scam ID and Scam Block for T-Mobile, Metro by T-Mobile and Sprint customers with industry-leading technology FREE PROXY for select plans FREE Number for sel

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Community Manager
1 year ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

OnePlus 7T Pro 5G GIVEAWAYBlog

After rummaging around our Magenta Magic closet, we’ve found some shiny new OnePlus 7T Pro 5G McLaren’s to give away!***THIS GIVEAWAY IS CLOSED AS OF 9/14/2020***The GiveawayDuring these uncertain times while most of us are working from home, maybe you’ve found yourself doing some deep cleaning and purging of things you don’t need.We’ve been doing the same! Well you’re in luck because we were doing the same! And we stumbled upon some brand new McLaren phones that need new homesSo, how do get one? Easy!Read the rules below and reply to this blog! Join in now! This Giveaway will end on 09/14/20. RulesRegister or Log into the Community. Reply to this blog with an answer to either of following question:What was your least favorite room to clean during quarantine? What item did you find while cleaning during quarantine that you never thought you would see again?This giveaway will end on 09/14/20. Nine participants will be randomly selected and contacted via Private Message. Only valid respo

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tmo_mike_c
Community Manager
3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

T-Mobile Baseball Kit GiveawayBlog

***THIS GIVEAWAY HAS ENDED AS OF 8/14/2020***Finally, baseball season is back in full swing! To bring in the new season, we’re giving away an awesome T-Mobile Baseball Kit for new-school fans and old-school baseball vets! Check out the details below.Giveaway DetailsAny die-hard baseball fans excited about the season starting? What if you just want some free cool swag? No problem! We’ve got you covered with the T-Mobile Baseball Kit giveaway backed with cool gifts that’ll really show your baseball spirit. For a chance to get your hands on this kit, just reply below and tell us any of the following:Who do you think will win the World Series?Reply this blog with any one of the above. 10 participants will be  randomly selected and contacted via Private Message. I’ll reply to this blog with the folks who will receive the T-Mobile Baseball Kit. Don’t wait! Join in on this giveaway and post below. If you need more of an incentive, check out what’s included in the prize kit!Prize kit 

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tmo_mike_c
Community Manager
3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Accounts & Services

Welcome Sprint Community!Blog

We’re excited to have you join the family. This is the spot for all things relating to community engagement and involvement. Get comfortable, relax, and take a look around... First things first Getting familiar with the site is gonna be huge so we’ve created a Get Started section. It has the basics for registering and setting up a profile. Head to the How to and guide for other more important articles on replying to messages and logging into the Community. We do have ground rules here so check out the Terms & Conditions for Community etiquette. Keep in mind, we need to keep it positive and family-friendly here. We want everyone to come here and contribute to the conversations. Helpful Content Our Sprint Migration Center is a great place to start for articles on common questions like billing and setting up a T-Mobile ID for your account access. Here are a few other links that’ll be helpful:  Billing impacts for migrated Sprint accounts   FAQs about unlocking your Sprint device 

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Pillar
9 months ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Android

New OnePlus N200 5G!Blog

OnePlus brings the best blend of affordability and features you love, with their latest device. The next in the N-series is taking features within the family another step further. More than One(+) reasonsThe OnePlus N200 5G’s 1080 x 2400 Full HD+ screen behind Gorilla Glass gives you a beautiful and solid display. Take advantage of photo ops with the 13MP rear-facing camera, and show off your photography skills. With a 16MP front-facing camera, you can take epic selfies anytime you want. Share your awesome pics and videos with friends using Near Field Communication (NFC) with their compatible device. Share your pics on social faster than ever with the N200’s 5G capability anywhere you’re connected to T-Mobile’s 5G network.Key features6.49” FHD+ Display16MP FF cameraFast Charging32GB Internal storageNFC capable5G capableGet YoursThe OnePlus N200 5G is available for T-Mobile and Metro PCS customers on June 25, 2021. You can talk about it here in the comment section below. This device wil

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1 year ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

Official T-Mobile Tuesdays Discussion Thread 2/8/2022

Don’t miss out on your weekly Tuesday gifts!The week of 2/8/22 includes the following gifts:$2 Dunkin’ Card FREE 1-night disc. With Redbox $45 off + free shipping on the first box. With Blue Apron.Take a peek at our current offers​ for more details. Post any questions, comments, and feedback here we’ll all chat about it!

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1 month ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Accounts & Services

Sprint Community Member LoginNews

Need help getting in to the Community? Take a look at the steps below to get you signed in.Login in help If you’re a Sprint Community user, we’ve made sure that your email account you set up on Sprint’s Community can be used here. Please use that email and flow these steps to register and sign in for your T-Mobile Community.Click Sign up for your T-Mobile ID link. Enter the following options: First Name Last Name Phone Number (you won’t enter this) Sprint Community Email address Password Click the Sign me up button. Check your email to verify your account. Be sure to look in your Junk and Spam folder as this email may show up there.FAQ’sQ: Do I already have an T-Mobile Community Account?A: Yes! You’ll just need to complete the registration process above to set up the account and your password.Q: I’m getting an error message. What should I do?A: If you’ve completed the steps above, please use the Forgot login info? And follow the steps to get another password.Q: What should I do if

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360PHX
2 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Android

Official Samsung Galaxy Watch4 series Pre-Order ThreadBlog

Official Samsung Watch4 and Watch4 Classic Pre-Order Thread Wearable devices are a huge part of everyday life. Whether it’s being used to track daily fitness or simply for convenience, Samsung’s got the latest must-have wearable devices. Team Watch4 or Team Classic? Android wearable fans can choose between the new Samsung Watch4 or Samsung Watch4 Classic depending on your needs. The Watch4 has an incredible design with the iconic rotating bezel for easy use. 330 pixels per in. brings radiance and richness to your display giving you a crystal clear picture. Each device houses 1.5GB of RAM allowing you to use your features and apps quickly. Plus, make everyday life even easier with App & Voice Assistant to help you with your tasks. If you’re health-obsessed, keep an eye on your wellness with the Fitness & Tracking feature whenever you’re getting your workouts in. Premium Health lets you take advantage of BI, ECG, and continues Sp02. These amazing health features are available on

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1 year ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

Community Monthly Recognition for November 2021Blog

Every month we’re giving a special shoutout to the top three most helpful Community Members. These folks rocked it out by helping others on the site. Cheers to you rockstars and all you do to help others in the Community! #1  @fireguy_6364  ​​ #2 @syaoran    #3 @gramps28  ​​    

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Pillar
2 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Android

Official Pre-Order Thread: Samsung Z Flip3 5G and Z Fold3 5G!Blog

Whether you flip or fold, Samsung has the device for you. The newest gadgets in the Samsung family are here for fans of innovative new tech! Samsung Z Flip3 5GHaving an improved device for your changing lifestyle is a big deal. Fortunately, the Samsung Z Flip3 5G has the updated features that meet your needs. The 1.X" cover screen is prominent and makes your display even easier to see. The Qualcomm Snapdragon 888 processor means you can use your apps and other features quickly. Samsung Z Flip3 5G is water-resistant, protecting your phone from liquid exposure. The stereo speaker gives you quality sound while listening to your playlists. With Hideaway Hinge 2.0, your unfolded screen is solid. Staying connected is a difference-maker. With low-band, mid-band, and mmWave technology, you have access to coverage in a select number of outdoor locations, where T-Mobile has supported millimeter wave 5G coverage.Key FeaturesLarger 1.9" notification displayQCOM Snapdragon 888 processor5G mmWave ca

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1 year ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Android

Official Samsung Galaxy Fold Discussion Thread

T-Mobile will be offering Samsung Galaxy Fold on April 26! Have questions? Check out our blog!Want more details about the phone? We've got you covered: Samsung Launch Center!Need more information? Any concerns? Our Community Managers are standing by! Log in and ask away!

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3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

Official T-Mobile Tuesdays Discussion Thread 12/14/21Blog

Don’t miss out our your weekly Tuesday gifts!The week of 12/14/21 includes the following gifts:FREE Any Breakfast Sandwich. In Wendy’s app $4 movie ticket. From Atom FREE 1-month Marvel Unlimited subscriptionTake a peek at our current offers​ for more details. Post any questions, comments, and feedback here we’ll all chat about it!

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2 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

New Samsung Galaxy Z Fold2!Blog

  T-Mobile is carrying the newly unveiled Samsung Galaxy Z Fold2. This highly anticipated device boasts 5G capability and a sleek new design. The flip design gives a new dimension to the the device experience.Unfolding the futureSamsung’s giving you a new way to use your phone with its unfolding technology. Flex mode gives you a unique viewing options like no other device. Watching media while the device is flexed allows you to enjoy videos and apps without the need for a case or kickstand. Using the Flex UI gives you the ability to control apps using one half of the screen, and and preview other apps on the other screen. Hands-free makes video recording and photos easier than ever with options to change the shot angle for even more epic photos and videos. Key features5G connectivity 7.6-inch Infinity Flex Display w/UTG open 6.2-inch Super AMOLED FHD+ Display closed 5 cameras (2 selfie cameras (open/closed) / 3 rear-facing) 4,500mAh battery Internal storage 256 GB ROM / 12 GB RAM Get Y

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3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

Thanksgiving Is Coming!Blog

 We’re hungry for Thanksgiving and we know you are too! Whatcha eatin’? Whatcha passing to the dog under the table? Post a reply with your favorite, or least favorite dish for Thanksgiving!    

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tmo_mike_c
Community Manager
1 year ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

***CLOSED*** Official T-Mobile Tuesdays Discussion Thread 1/25/2022

Don’t miss out or your weekly Tuesday gifts!The week of 01/25/22 includes the following gifts:FREE Whopper or Impossible Whopper. From Burger King. 20 free 4 X 6 prints + free shipping. From Snapfish $% off + free delivery. From Gopuff.Take a peek at our current offers​ for more details. Post any questions, comments, and feedback here we’ll all chat about it!

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2 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

T-Mobile’s 5G and its BenefitsBlog

You may be asking yourself, “Why T-Mobile’s 5G?” That’s an easy answer we’ll cover here so you know how T-Mobile’s 5G benefits you. SPOILER ALERT: You may not know everything you think you know about what you can do with 5G.  How does it work? The biggest advantage of T-Mobile’s 5G is speed. It works by using High, Mid, and Low band frequencies that have different uses. High-band frequencies give you super-fast speeds in small areas. Mid-band gives you a balance of speeds and distance over a broad area. Low-band waves improve your coverage in buildings so you can stay connected, even indoors. T-Mobile’s nationwide 5G network covers over 90% of Americans allowing you to use it across the country. Capacity and range play a huge role in how you use your mobile device and T-Mobile continues to improve the coverage and enhance your experience. T-Mobile nationwide 5G gives you 2X the speeds you get with our LTE and we’re rolling out speeds as fast as Wi-Fi to millions of customers in hundred

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1 year ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

***CLOSED*** Official T-Mobile Tuesdays Discussion Thread 11/9/2021Blog

Don’t miss out out your weekly Tuesday gifts!The week of 11/09/21 includes the following gifts:$3 Slices-N-Stix FREE metal ornament $24 off flowers +FREE shipping - The BouqsTake a peek at our current offers​ for more details. Post any questions, comments, and feedback here we’ll all chat about it!

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2 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Android

New Samsung Galaxy A12Blog

Samsung continues to deliver affordable devices with the all new Samsung Galaxy A12. The newest device in the A series gives you great features a without breaking the bank.Upgrading for less Having an upgraded device is important and so is saving money. Fortunately for A series fans, you can snag your new Samsung A12 without having to spend a fortune. The 6.5” HD+ displays gives you a clear picture of videos and before your eyes. With the addition of the 20:9 display ratio, your media is sized for optimal views for you to enjoy. A12’s MT6765 Octa Core processor and 3G of ROM means it’s fast enough to use the task you need without delay. It’s powerful 5,000 mAh battery means long-lasting battery life than it’s previous version. More battery life means you can go hours posting, taking pictures, and streaming without being stuck on a charger. Store your awesome photos and videos on the 32GB of internal memory or grab an external memory card of up to 512GB if you need some extra space for

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2 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

National Dog Day!Blog

We all love our dogs. They’re cute, cuddly, and part of the family. Let’s celebrate our furry friends and show them how much we love them! Fur BabiesToday let’s celebrate our fur babies and all the great things we love about them. Laughing with our labs and becoming besties with our bulldogs. Our cuddly pooches come on long walks with us and make us smile when we need it.Sure they make a mess every once in a while. That frustration goes out the door after you see that adorable tail wagging and that super cute smile on your pups face.Have a photo of your four-legged best friend? Share it!  And tell us a funny story about your furry friends!

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tmo_mike_c
Community Manager
3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Accounts & Services

Discounts for Military & VeteransBlog

Today we celebrate and honor all military veterans that have served in the U.S. Armed Forces. We are proud to support Veterans and their families with our recruiting programs, employee networks and the T-Mobile Magenta Military rate plan.Benefits for Vets. It’s tough to truly understand what our veterans and active duty military have been through and thoroughly express how much we appreciate them. T-Mobile shows veterans love the best way we know how: Through our career services, partnerships, and plans. T-Mobile is committed to hiring 10,000 veterans and military spouses by 2023. T-Mobile partners with The Mission Continues, Hiring Our Heros, FourBlock Online, and other organizations that are dedicated to veterans and military. Veterans and active duty military serve us, so we want to return the favor to them. This is a friendly reminder of how we take care of our military customers through plans and services.T-Mobile Military PlansMagenta Military – Giving our military customers unli

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Pillar
3 months ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

***CLOSED*** Official T-Mobile Tuesdays Discussion Thread 1/11/2022

Don’t miss out our your weekly Tuesday gifts!The week of 1/11/21 includes the following gifts:$4 movie ticket FREE 8x11 photo book Local pizza dealsTake a peek at our current offers​ for more details. Post any questions, comments, and feedback here we’ll all chat about it!

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2 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

***CLOSED*** Official T-Mobile Tuesdays Discussion Thread 11/23

Don’t miss out on your weekly Tuesday gifts!The week of 11/23/21 includes the following gifts:$3 Dunkin' Card FREE 1-night disc rental 50% off + FREE standard shipping for Mrs. FieldsTake a peek at our current offers​ for more details. Post any questions, comments, and feedback here we’ll all chat about it!

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drnewcomb
Pillar
2 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

***CLOSED*** Official T-Mobile Tuesday Discussion Thread 11/02/2021Blog

Don’t miss out on your weekly T-Mobile Tuesday gifts!The week of 11/02/21 includes the following gifts:FREE Spicy Chicken Sandwich w/ purchase of any size fry. From Wendy's Magenta Dye + 50% off game. From Guild Wars 2 40% off + Free shipping. From ReebokTake a peek at our current offers​ for more details. Post any questions, comments, and feedback here we’ll all chat about it!

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drnewcomb
Pillar
2 years ago
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