Has anyone heard anything from T-Mobile about the massive security breach - due to the company’s extreme carelessness - causing theft of customers’ data? I have learned about this only from news media reports, not from the company itself despite my being a customer of theirs for the past 6 years. I was really surprised that even when logging onto my T-Mobile account online, the website has absolutely no reference to this incident let alone any advice on what customers should do. Is there any way to determine whether I am one of the 40 million customers whose data was stolen? Besides changing my account PIN and password which I already did (due to advice given in newspaper articles, nothing from T-Mobile itself), what else can I do to keep safe?
For about 2 months now, our text message usage log shows there has been hundreds of incoming text messages from two "Atlanta, GA" numbers: 404-455-0118 and 404-455-0112. We have never actually recieved anything from these numbers (nothing in our phones). It just shows up on the usage history.I contacted the # and they are out of service, but it shows on our log that we're receiving well over a dozen texts from them EVERY day. We don't know anyone from GA and that's on the other side of the country from us. I blocked these # from our family accounts, but they're STILL showing up on the usage log regularly. They appear randomly, at all times of the day and night, etc. No phone calls or outgoing messages, though.
I’ve had the Home Internet service for 3 months now and I’m generally happy with it, but one thing is rather annoying. The external IP address that gets assigned to my gateway keeps changing. This has two side effects. Web sites for CCs, banks, etc remember the IP address that you last used to connect and if it changes, they will require additional verification. The other problem is with streaming TV services. The local broadcasts that I’m allowed to watch will depend on where they think that I’m located. My estimated location usually depends on my IP address and in the last month this has changed 4 times! My IP address location has changed from Kansas to Oklahoma, to Texas and today it thinks I’m on Ohio!
T-Mobile stop treating as if this is a phone. I have searched and searched and can not find answer. I live in an area where 4G, 4G LTE, and 5G is available. However the 5G signal is weaker than the other, so the gateway goes to the strongest signal. Stronger is not the fastest. When I can get it to connect to 5G for moment the speed is 250 Mbps download; but what happens the signal competing with 4G which drops my connection to 50 Mbps. I have a 5G phone it connects with no problem in certain areas of my home. What I need is the ability to only connect to 5G in the settings. Anyone have a solution until T-Mobile fixes this problem. Should be easy fix to just say only connect to 5G, and based on some of the reviews I think this is more of a common problem than T-Mobile understands. Anyways, anyone else experiencing this issue and found a solution?
Hello,My NOK5G21 is not utilizing EN-DC as it will not grab a secondary signal like it is suposed to. My gateway is on n71 primary but it will not grab a secondary signal or flip to n71 on secondary and grab the much stronger signal LTE in my area band 2, 12. T-Mobile is no help with these devices, they dont seem to know anything about their product or how to work them. Very disappointed in their tech team. Does anyone have any idea on how to get it working?
Hey,so two days ago I received my tmobile home internet gateway router and it works great with one issue I have not been able to overcome which is I also have the cellspot for expanding coverage in my house as there is hardly any to no signal within the house to use our phones. We have wifi calling and everything enabled and it just didn't work at all, but the cellspot worked great. The issue is the cellspot transmits a tmobile radio signal and my home internet wants to connect to the cellspot because it is the strongest signal it can pick up and obviously that wont work because the cellspot is connected to the home internet gateway router. So is there a way to blacklist or block the home gateway router from using the cellspot signal and to connect to the cell towers instead? With the cellspot off the home internet gateway router works great with awesome speeds, as soon as I plug in the cellspot I get nothing. Any help would be greatly appreciated
Recently, I moved from Comcast Xfinity Internet to T-Mobile. Like many of you I have seen videos and read articles on how to attach an external antenna. I have a 2X2 Proxicast MIMO antenna, however, there is some question as to which connection to use on the Arcadyan Gateway. Currently, I am using M and M1 connections. I mounted the antenna in the rafters (2-story house) aiming toward the T-Mobile cell tower. My cell metrics did not change much. 5G -RSRP -92 with antenna, -93 without; RSRQ -6, -7 without; SINR 16, 8 without What are you using and do you have a different experience? Thanks!
New to TMobile home internet, couldn’t wait to receive the new tower. It’s a NOK 5g21 HW Ver 3TG00739B.After initial set-up it seemed to work OK, and was fast compared to our cell phone hot spot.Now not so much….Was on the phone with customer support for over an hour yesterday trying to get the tower back up to speed.download speed as tested on “test my speed” a paltry 6.08 Mbpsupload speed: 35.26customer support had us reboot several times, then reset to factory specs.Primary SignalPCI 412Band B2EARFCN 675 Secondary SignalPCI 6Band n71NR-ARFCN 125290The cell tower is approximately 1 mile away from the house with a clear line of sight no obstructions. The NOK 5G is sitting next to a window with no obstructions and bounces between 4 and 5 bars signal strength.I am not “tech” smart being an old dinosaur, and would appreciate some insight as to what the heck is going on? We are in a remote desert location and thought this was the answer to our internet dreams LOL Any help is
Recently I found out that to use the free Gogo Inflight I have verify with a text message. However, for the last 4/5 times I was unable to get a text message. My phone was in Airplane Mode and WiFi calling is enabled (and yes Wifi calling works with my device). When I get on the ground I find all those verification text messages coming in, but now it’s too late. The only recourse is to chat with Gogo Inflight CS, and if you’re lucky get a promo code from them.Anyone else having this issue?
I keep having problems with my new Galaxy S20 G5 , disruption of service, random message of no cellular data available, and so on, this is a $1000 phone and it’s not working correctly !!https://us.community.samsung.com/t5/Galaxy-S20/Galaxy-S20-G5-disruption-with-txt-and-calls-not-wifi-or-cell/m-p/1408219#M16453
Trying to send a link from the gateway pundit via text and if the link is in the text it won't send.
Trying to send the link for the article titled “Just Like Soviet Russia: T-Mobile Is Erasing Links to Gateway Pundit Articles if You Send Them by Text Message — MORE UPDATES…”And it won’t send. What’s up?
Wondering if anyone else is having similar issues.First, at $50/month for 5G speeds with no data caps, this service is pretty much the best deal out there. When it is working well, we typically see speeds in the 60+ Mbps down/ 20+ Mbps up which is by far the best performance we’ve ever had at our house. Unfortunately, it has recently become the case that it almost never “works well”. Over the last couple of weeks, we are lucky if we can get an hour a day where it is getting this kind of performance. For much of the day, it is actually not even usable (we’re talking less than 1 Mbps and barely registering uploads).The strange thing is that when we first got this modem, it never seemed to be the case. I saw some forum discussions that overheating might be an issue, but it really isn’t that hot. Additionally, when it is performing poorly, I noticed that we are getting less than two bars primary and zero bars secondary on the modem. Again, this previously wasn’t the case.Sometime re
I'm not a t-mobile customer, but I need help untangling a peculiar situation. I own a Samsung A5 2017 (SM-A520W) and I've purchased a code to unlock it (it was originally locked to Bell mobility, a Canadian mobile carrier). Long story short, I had not received the unlock code 5 days after ordering (they advised it could take up to 4 days), and they weren't responding to my emails. On day 7, I've filed a claim to PayPal, and they issued a reimbursement. I then receive an email on day 8 from the seller, threatening me to back out of the PayPal claim, or else he would put my phone on the GSMA blacklist. For an unknown reason, this reseller was able to mark my phone as "blocked" using T-Mobile's access to the database.I contacted support and they first refused to help because I was not a t-mobile customer. I'm from Montreal, Quebec, Canada. Canadian citizens most likely can't have an account. The phone was never locked to T-Mobile. As a matter of fact, the device is not even compatible wi
I just got T-Mobile Home Internet and while the speeds are great and very consistent, the internet service is not very robust. I have the 5G Grey Cylindrical router. If I try and connect Samsung TVs or my Directv box to the network, either by Wifi or wired ethernet, it often won’t connect. When the devices do connect they are unreliable. Most streaming services won’t work. The connection to the router is fine, but the connection from the T-Mobile end to the internet often just hangs. The same is true on my PC or Tablets. It all appears to work well but it’s very prone to just hanging one process as if its trying to open a connection that will never open. A good example of this is uploading videos to facebook, this almost always hangs. It never begins the upload although other processes can use the internet fine at the same time. It can USUALLY upload ok to Vimeo or Youtube but these also periodically just stall. It’s very flakey and unreliable internet. This is with wired
I have been using Android phones forever and recently purchased a REVVL 5G which runs Android 10. Apps that I run like OneDrive, SMS Backup and Sync, PocketCasts, Tempest Weather, and others need to run in the background to backup photos, SMS, download podcasts overnight, alert on weather from my weather station etc.What is happening is that if you launch the app the backup processes work, alerts come in etc. Then eventually while not using the apps their background tasks are being killed by Android. I have validated that the battery saver is off for these apps since that is what every support site for the apps say to do. So if you look at this image for SMS Backup and Restore the battery management is off: But whey the app tries to perform it’s daily backup of the SMS messages: And vendor of the app has confirmed that the correct battery setting for the App and the System is correct so there is something going on here with the Phone/Android. These apps worked just fine on my olde
Trying to watch baseball games and they won't load when I'm connected to the tmobile 5g home internet. Works fine on my other wifi connection (I am testing the home internet device, so I still have both) and on my actual mobile network, but throws an error if I am connected to the 5g home internet network. I have tried on my phone, laptop, and firetv stick...all act the same. Can anyone help?
I recently switched to T Mobile after being a Verizon Wireless customer for 20+ years. I thought I was saving $35 a month! I work from home and rely on good service. On a daily basis, I drop at least 4-5 calls or can’t pick up an incoming call or make an outgoing. I will be switching back to Verizon in the next few days.
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