I had received an Alcatel Linkzone hotspot from my school to connect to a chrome book. It came with a T-Mobile SIM card. The Hotspot is able to create a wifi network but when connected it has a popup window for T-Mobile ConnectMe. When I press the "Get Started" button nothing happens except the page starts loading and about 3 minutes later the page times out. I have tried pressing it on a MacBook, an iPhone, and a Chromebook, all with similar results. I tried seeing if it was possible by activating it by putting a SIM card in the iPhone but had no luck. The iPhone displayed it was TMobile LTE. After restarts and reseting network settings I checked if I was able to use data using it or make calls to see if it was just the hotspot, but both did not work. The SIM card is 4G LTE. I have hard reset the hotspot several times, with no luck. The hotspot is updated to MW41_00_02.00_28. Please let me know if you have any ideas.