Question

Can you view a child's texts with the Kids SyncUp watch?

  • 2 December 2023
  • 8 replies
  • 1199 views

Badge

I can see who my child has texted and who has texted her via her SyncUP watch on the History screen in the app, but is there any way to see the content of the texts, other than on the watch itself?


8 replies

Did you ever find out if your able to see the content of the texts?

Userlevel 7
Badge +15

There isn't a way to see the content of the text messages without looking in the watch.  

I contacted Syncup support to try to get a log of messages and they refused, due to being able to view messages on the watch itself.

 

Just lazy 

Userlevel 7
Badge +15

I contacted Syncup support to try to get a log of messages and they refused, due to being able to view messages on the watch itself.

 

Just lazy 

It isn't laziness.  T-Mobile can only provide a person or devices text messages to law enforcement with a warrant.

As a parent wanting to also teach proper communication using text, the inability to see the messages is counterproductive. I shouldn’t need to take my child’s watch and read her texts. I should be able to monitor via the app. There is no guarantee that kids won’t make mistakes while using the Syncup watch and we won’t know unless the child says something or we take their watch. 

I hope Tmobile reads these discussions groups and takes our feedback into consideration.

Userlevel 7
Badge +15

As a parent wanting to also teach proper communication using text, the inability to see the messages is counterproductive. I shouldn’t need to take my child’s watch and read her texts. I should be able to monitor via the app. There is no guarantee that kids won’t make mistakes while using the Syncup watch and we won’t know unless the child says something or we take their watch. 

I hope Tmobile reads these discussions groups and takes our feedback into consideration.

Imagine that the other way around where a child is confiding in someone about abuse at home or something else.  Children are people too!  Everyone has some right to privacy. 

Oops 

I know someone who can help you with that but won’t that be invading your child’s privacy?

Reply