Changing password

  • 11 March 2018
  • 6 replies
  • 139 views

Does anyone know how to change password for mobile hotspot? Not through the phone but an actually separate hotspot. We purchased and used for awhile but never wrote down the password. Not we want to use it again and can’t. Please help!


6 replies

Check Under the battery lid and you will find the password.

Userlevel 6
Badge +14

Hi there.

Just checking to see if you still need help with your password. If you still need help please let us know exactly which hotspot device you're using so we can show you how to reset it.

Userlevel 4

Just wanted to check in once more!

-Lauren

Userlevel 6
Badge +14

Hello again!

Were you able to sort out this password issue? Please reply back and let us know. Thank you.

I have a Alcatel link zone 2 hotspot trying to reset the password

Userlevel 4
Badge +3

I have a Alcatel link zone 2 hotspot trying to reset the password

 

To change WiFi password:

 

https://www.t-mobile.com/support/tutorials/device/alcatel/linkzone/topic/connections-amp-network/change-wireless-password/1

 

To reset admin password:

 

https://www.t-mobile.com/support/tutorials/device/alcatel/linkzone/topic/software-updates-amp-backup/how-to-perform-a-factory-reset/1

 

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